Question about HP LaserJet 5550 Printer

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Hp 5550 dtn 10.00.00 supply memory erro

Hi my machine has a 10.00.00 supply memory erro message can you tell me what is wrong with it please.

Regards

Peter

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  • 21 Answers

The chip is faulty on the black cartridge, change the black and it'll work, alternately you can out it diagnostic made and run without the cartridges being monitored

Posted on May 11, 2008

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Hi my machine has a 10.00.00 supply memory erro message can you tell me what is wrong with it please


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cartridge e-label, or the e-label is not on the cartridge.


Basically what is happening is the printer cannot read the small chip on the toner cartridge. The chip is located on toner cartridge as it is inserted into the printer. 1 - Make sure the toner is firmly seated into the printer. 2 - Power cycle the printer with the toner out of the printer. Install the toner back into the printer. 3 - Install another toner cartridge. 3 - Verify that the e-label connector is firmly seated in connector


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