Microsoft not standing up to there side of my warnty
In order for either Microsoft or UPS to be able to resolve this problem, you will need to locate one of two things: the Microsoft reference number provided to you when you sent your original XBox 360 in for repairs, or the UPS tracking number(s) for your original XBox 360 and the one you received in error.
Having the Microsoft reference number is generally the ideal way to obtain a resolution, as it allows XBox technical support agents to track where your XBox may have been shipped to, as well as locate the proper UPS tracking number. You normally can find at least one of these numbers by referring to your repair invoice/receipt, and or by checking the labels on the box that was shipped back to you.
Please keep in mind that most repair facilities and services are able to track items they repair if one (or more) customer receives the wrong product back. Due to privacy concerns however, they are generally only able to provide account and shipment information to the person that actually registered the product or requested repairs.
Hope this helps you out.
Go Ahead. Use Us.
Jun 11, 2008 |
Microsoft Xbox 360 Console