Question about Canon PIXMA MX310 All-In-One Printer

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While faxing...I encountered an error message ...the alarm light is on and the Error message states Check Ink U163. PLEASE HELP

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Press and Hold the STOP/RESET button and wait until it self restart.
Release the STOP/RESET button when the printer is restarting

Posted on Jan 24, 2011

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Error U163


I can then help you with your specific problem.

Error Code U163 (Ink Cartridge Empty or Low)

First of all, Yes, this is a common problem.

When you open your printer up, by lifting the Scan Cover, you will see lights blinking for the cartridge that is low or is empty.

1.) A lamp blinking once every three seconds means your cartridge is low.
2.) A lamp blinking once every second means your cartridge is empty.

Using your printer with an empty ink cartridge is capable of harming your printer, according to Canon Engineers.

Until such time as you can replace the cartridge you can use the method described below to temporarily turn off the error message.

Press and Hold the Stop/Reset button for 6 full seconds and then release it? Use the one Mississippi method of counting.

The Scan cover must be closed completely and locked in place. And the ink cartridge must be firmly locked in place as well.

Feb 28, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I replaced the original cartridges with CANON., still it shows CHECK INK U163 and error light. What could be the problem.


Reset the printer ink level detection.

Press and hold down STOP/RESET button and wait for the printer to restart.
Release button when printer completely initialize (This will clear the U163 error)

Hope that is what you need to know

Sep 12, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

My canon pixma mx330 color cartridge is half full but it give an error of U163 replace color cartridge. How can I fax without color cartridge.


Please try this solution first, it might resolve your faxing transaction by resolving first the u163 error.

What happened when ink ran out from a refilled cartridge and the printer detected it?

The printer will display an error U162 or U163. All functions of the all-in-one printer will stop and your printer will not work. The next thing you will know is you are in the front of a computer shop and buy a genuine canon cartridge.
But wait, there is still a way to fix this. Reset it again using a different procedure. Reset the detections of reusable cartridge.
1. Turn off your printer an turn it on again
2. After the printer initialize try to copy or print. The error will appear.
3. When the error is displayed on the display panel of the printer, Press and Hold the STOP/RESET button and wait until it self restart.
4. Release the STOP/RESET button the the printer is restarting.
5. Wait for a few seconds and the pending print jobs will commence.

Please rate this answer.
Thanks for using Fixya.

Aug 17, 2010 | Canon PIXMA MX330 Multifunction InkJet...

2 Answers

I am getting a U163 check ink error, I just installed a new b&W cartridge but color cartridge is empty but still in printer.


Replace the ink
cartridge(s), or press the
OK button.
When selecting to press
the OK button, ink may
run out during printing.

Oct 11, 2009 | Canon MX300 Office All-In-One Printer

1 Answer

CAnon MX310 alarm CHeck ink U163


when the U163 error appear

try to press and hold the STOP/RESET button and wait for a couple of seconds until it self-restart.

then try to print again.

Aug 05, 2009 | Canon MX310 Office All-In-One Printer

2 Answers

HOW TO RESET CANON MX 308


I found this in the canon troubleshooting guide:

The machine has a built-in ink absorber to hold the ink used during Print Head Cleaning, for example.
This error message indicates that the ink absorber is nearly full.
Press the OK button to cancel the error so you can continue printing.
However, because printing is disabled once the ink absorber becomes completely full and until the ink absorber is replaced, you are recommended to contact your Canon service representative as early as possible. (You will need to replace a particular part of the machine.)

I hope this is of some help. Good Luck

Jul 21, 2009 | Office Equipment & Supplies

2 Answers

Alram light


Did you replace the Black ink cartridge or the Color cartridge, or did you replace both?

Facing the front of the Canon Pixma MX310, did you install the Black ink cartridge to the left side, and the Color cartridge to the right side?

Do Not reverse how the ink cartridges go. Do Not install a Black ink cartridge, in the Color cartridge holder.

If the Alarm light came on, check to see if you have an error message in the LCD. (Not trying to insult your intelligence. The LCD is the little rectangular Liquid Crystal Display on your Pixma MX310 Operation Panel, to the left of the numeric buttons)

Do you have the Pixma MX310 On-screen manual?
Start>Hover on All Programs>Canon>Pixma MX310>On-screen manual

Click on the Troubleshooting heading.
If you have an error message code, click on the heading ->
An Error Message is Displayed on the LCD.

Also suggest you click on the heading -> Problems Sending Faxes.

See if the information provided has a solution to your problem.

Apr 22, 2009 | Canon PIXMA MX310 All-In-One Printer

3 Answers

Error U163


Press and hold the 'Reset' button down for 5 + seconds.

Jun 04, 2008 | Canon MX300 Office All-In-One Printer

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