Question about Canon ZR85 Mini DV Digital Camcorder

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Canon ZR90 has a blank/black screen. Ive been reading on the recall on this camcorder, but how do I go about fixing the problem or getting the CCD imager chip replaced? Thank you, Armando

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I have the same problem with my Canon ZR90. I have had it off & on for awhile now where sometimes it works & then it will not. I also am getting grey lines on the playback via the screen in the camera and on the computer while importing. Just called Canon and they are sending a call tag for the replacement of the video sensor (that's what they are saying the black screen is about). They pay for shipping and if it is another problem they will contact me. SO the recall is still available.

Posted on Mar 10, 2011

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Unfortunately the CCD recall program is no longer in effect. A defective CCD image sensor can be repaired fairly inexpensively. However, it’s not a user serviceable problem and will need to be repaired qualified service technician.

My name is Rick and I’m a professional repair technician with over 20 years in the business and have repaired many of these. I’m semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .
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Posted on Sep 03, 2010

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My canon zr90 camcorder screen is black , i can not recod any thing


This is usually caused by a defective CCD image sensor and can be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

Jul 09, 2011 | Canon ZR90 Mini DV Digital Camcorder

1 Answer

My Canon Powershot no longer displays the screen in picture-taking mode -- the pictures come out alright when focused through the lens but the screen remains blank. How can I fix this?


there is a service advisory for this particular problem from canon....

Service Notice: CCD Image Sensor Advisory (Updated Oct.31, 2006)

It has come to our attention that the vendor-supplied CCD image sensor used in certain Canon digital cameras and digital video camcorders may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments.

Affected products:
- Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50
- Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110, A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*), S400(*), S410(*), S500(*)
*Models added as of Oct.31, 2006

Malfunction:
It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image.

Canon's Response:
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor.


We sincerely apologize for any inconvenience caused by this issue, and appreciate your understanding in this matter. Thank you for your support and patronage of Canon products.


So please go to your country's canon website and get the contact details, give them a call and have it repaired free of cost.


Regards
Iversh

Jul 26, 2010 | Canon Cameras

2 Answers

Hello, my canon zr90's screen is black, if i record the audio records but it still records a black screen as if the lens cover was on.


Hi - Canon has an advisory on this and may still fix that particular problem well past the warranty expiration date. You should check their website.

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You have a case of CCD chip gone bad. It goes bad without notice and it happens to few ZR model camcorders. Unfortunately, ZR45 does not have CCD advisory with free repair from Canon. So the cost of repair may exceed the value of present value. For information, these models have free repair with CCD problem, ZR60,65,70,80,85 and ZR90. -James

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Yes, there was a major recall exercise conducted by Sony to replace faulty CCD imagers in a wide range of Sony products. I've had the CCD in my HC20 replaced a year ago, free of charge. I strongly recommend that the camcorder be taken to an authorised service center to have this issue resolved. Thanks!

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Cannon 750i mini digital camcorder


I am unable to record a video or take a picture with my MV750i Mini DV. I allways get a black screen.

Could I have any help?


Joaquim

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2 Answers

No image


Connon will fix it for free!

Visit Cannons web page
Service Notice: CCD Image Sensor Advisory (Updated 10/31/2006)

Canon's Response:
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.

U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

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1 Answer

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Defective ccd imager!! company will replace this ccd imager free of charge. Year 2002 up to 2005 released unit has a factory defect ccd imager. the company recalled those units and replaced with a stronger version of ccd imager ( they are still doing it). check it out.

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1 Answer

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