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Salve, modello stampante canon ix4000, errore di servizio 5c00

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 284 Answers

SOURCE: canon ix4000 error 5c00

error [5C00] & Light Blinking 4 times = PURGE CAM SENSOR ERROR
you may need to replace :
- PURGE UNIT
- LOGIC BOARD ASSY

Posted on May 27, 2010

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  • 240 Answers

SOURCE: error code on my ix4000 reads 5C00

Canon has a decent trouble shooting guide for this model:

http://www.usa.canon.com/consumer/contro...

Click on the Step-by-Step Troubleshooting link under Tech Support

Unfortunately it does not give any possible solutions for blinking lights.

The user guide on the other hand does.
You can download this under Downloads -> Product / Software Manuals

Here is a summary of what the flashing lights could mean:

Two flashes: Out of paper or paper feed error

Reload the paper correctly and press the RESUME/CANCEL button.

Three flashes: Paper jam

If paper has jammed in the printer, clear the jam, reload the paper in the printer correctly and press the RESUME/CANCEL button.

See Paper Jams

Six flashes: No print head installed

Install a print head.

Seven flashes: Print head is defective

Contact the Customer Care Center.

Eight flashes: Waste ink tank almost full

Ink used for cleaning is absorbed in the waste ink absorber placed in the printer. Eight flashes indicate that the waste ink absorber is nearly full. Press the RESUME/CANCEL button to cancel the error so that you can continue printing.

Important
If this error occurs, replacement of the waste ink absorber and maintenance of the printer are required. Canon recommends to contact the Customer Care Center as soon as possible. Once the waste ink absorber becomes completely full, printing will no longer be possible.


Nine flashes: Ink tank is not installed properly

Open the print head cover and press the button of the ink tank and reinstall the ink tank properly.

Ten flashes: Battery level is low

Charge the battery. For details on how to charge the battery, refer to the manual supplied with the battery.

Eleven flashes: A specified period of time has lapsed without receiving a response from the digital camera or digital video camcorder / The digital camera or digital video camcorder connected is not compatible with this printer

Disconnect the camera cable, press the printer's RESUME/CANCEL button and reconnect the cable.
If the error is still unresolved, there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this printer. Use digital cameras or digital video camcorders that are compatible with this printer.

POWER lamp flashes alternate green and orange:

An error that requires contacting the Customer Care Center may have occurred.

Disconnect the printer cable from the printer, and then turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on after leaving it about 10 minutes.

If the problem remains, contact the Customer Care Center.

Posted on Jun 19, 2009

komguy
  • 2306 Answers

SOURCE: Error Code 5c00 for Canon ix4000

5C00 is a purge assembly error, it happens when paper is caught stopping the cleaning blades from working properly, or when the purge unit is just worn out.

Posted on Aug 24, 2009

celibytes
  • 70 Answers

SOURCE: canon printer ix4000 service error 5C00

Focus on the purge unit,remove it from the printer and better check the two gears left and the sensor.

Posted on Aug 25, 2009

  • 2 Answers

SOURCE: service error 5c00 canon ix4000

Purge cam sensor error [5C00], PG position error [5C10]

Posted on Dec 17, 2010

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Error code 5C00 means purge unit is broken. You need to bring the printer to the service center to get broken purge unit replace. I hope this short information help you. Thanks.

Find more printer troubleshooting only at: Printer Clinic

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you may need to replace :
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- LOGIC BOARD ASSY

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