Question about Canon DR 3060 Path-Through Scanner

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My scanner is now adding a page with a black line that runs from top to bottom of the page and the actual document scanned is page 2. But the document is fine with no line through it. Does this mean that the scanner has to be cleaned? But wouldn't that line also appear on the document page as well? Thanks for your help, Moira

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Check your scanner software settings. It is probably set at duplex ever time you start to scan. That is why you get two pages for every pass, the front and the back. You must place the document in the feeder in a way that the front side of the document is page 2. You may want to flip it next time you scan. So the main question is why there is black line from top to bottom? That is because there is a piece of dirt stuck on the glass of the scanner. You see, this scanner actually does two scanning when a page runs through it: the front and the back in duplex mode. So there are two scanners in side the box. The front page scanner apparently is dirty and needs to be cleaned with clean cloth and lens cleaner.

Posted on Oct 28, 2010

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