Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Repair person has replaced compressor twice in last 30 days. Now the frig works but it sounds like a toilet running. Nothing leaks out, it is within the compressor. Authorized dealer told us too expensive to fix--just buy a new one. Why should we? Should a frig last longer than 5 years? What can we do?

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First of all, if you had service performed on your appliance, the company that did it should stand behind it. You are the customer and have the right to expect competent and appropriate service.

Five years is not a long life for this appliance. Click on the link below and then see the sub-heading under service and repair. There is a cutomer service phone number you can call and discuss your issue with one of Jenn-Air's customer service representatives. Like most appliance manufacturers, they don't want want unhappy customers.

http://www.jennair.com/flash.cmd?/#/page/customerservice

Posted on Aug 31, 2010

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Hi,

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Compressor seems really hot. Had clicking sounds in my unit, but it was still cooling. Last week it stopped. I replaced the motherboard and it worked great for 2 days. Now it stopped cooling well. ...


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1 Answer

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Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} Hi,

Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.


If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then…

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

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heatman101

Sep 09, 2010 | Whirlpool Refrigerators

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Hi,

Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.


If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then…

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay


heatman101

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I have really bad news for you. You have done on of the most famous No No's and that is, you have punctured the evaporator coil allowing all of your refrigerant to leak out. Some claim to be able to patch the evaporator but I have in 30 years only seen couple of repairs done that lasted long enough to justify the expense of doing the repair. Some models have replaceable evaporator coils but this will cost as much or more than to purchase a new appliance. If your frig contains R134a and moisture enters the hole in the evaporator either in drop form or moisture in the air (if the hole is open it will allow moisture into the system) the moisture contaminates the oil in the compressor and throughout the system. I personally do not recommend spending good money to attempt repair.
Sorry but it is true, supertechks

If someone tells you they can repair it and will warranty it for long enough to suit you then make sure you get the warranty IN WRITING, do not fail to get it in writing!
One more thing is it will have to be removed to repair it.
supertechks

Nov 24, 2007 | Haier HSB03 Compact Refrigerator

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