Question about Kenmore 31912 Progressive Direct Drive Bagged Upright Vacuum

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Brush on progressive beltless vacuum is not rotating and reset button is not kicked...appreciate some help...steve

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  • slewallen377 Aug 31, 2010

    apparently have wrong model listed...model # is 116 369933502

  • slewallen377 Aug 31, 2010

    did not receive images of plate and wiring you described, also i added a comment that my vacuum was bagless dont know if that makes a machines model # is116 36933502....again did not receice images i think this prob important....steve

  • slewallen377 Sep 01, 2010

    cannot find manuals on help so far just diregard my request.....steve lewallen



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Before you replace any parts, I recommend that you unplug the vacuum cleaner and remove the lower plate as shown in the first image below. Check for a build-up of hair or lint on the agitator end cap assembly that could be causing excessive friction. This could prevent the agitator from spinning properly and would overheat the motor. In this situation, the motor overload and thermal protector could be working properly and simply opening to shut off the motor when it overheats. You can use the procedure for removing the agitator/motor assembly if necessary to thoroughly check and clean the end cap. Check for any damage to the end cap or motor supports. If you find damaged components, they will need to be replaced.You can view a parts list diagram for this vacuum cleaner at Use your full model number (116.35922500) to access the diagram and listing for your vacuum cleaner.
If you find no problems, I recommend that you reassemble the unit and test it. When the motor cuts off, check it to determine if it is apparently hot. If it is, then you will likely need to replace the motor (part 81922670).
If the motor is not hot, then you could have a failed thermal protector (part 8192229) that is opening prematurely. You could also have a failed motor overload (part KC76KCJNZ000). A technician would normally check the continuity through these components to determine which one has failed in this situation. I provided a wiring diagram in the second image below in case you need to check these components. I also provided a wire routing diagram. It is extremely important that all wiring is routed properly to prevent the pinching and shorting of wires. It is unlikely that you will need to check these components but the information is there if you need it.

Posted on Aug 31, 2010



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I bought my parents the exact same model. Do you have the floor select switch "ON" for the brush? Did the overload protector switch trip? There is a little red button sticking out from the right hand side of the head. Check to see if it is pertruding past the cover. If so, push button in and it should reset.

Feb 05, 2010 | Kenmore 31912 Progressive Direct Drive...

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The brush roll will only spin when your handle is not in the locked upright position, once the handle goes upright - the brushroll de-activates

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My purple proggesive kenmore upright motor works but beater not beating help thank you

I just had the same problem - reset button didn't trip - cleaned the roller - ultimately found there is an override switch at the point where the hose attaches to the base of the vacuum - it disables the roller when you use the attachments. The hose had become loose (but not disconnected) enough to trip the switch. An easy fix after alot of tinkering... p.s. All those "experts" that said to change a belt obviously don't understand that this model is beltless...

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2 Answers

Kenmore Beltless Vacuum brush will not spin. Everything else works.

there is a reset button on the side of the lower base of the machine, plug in the unit turn on the switch to the brush and vacuum are both engaged hit the reset button, remember the roller will not engage when the handle is in the upright position, release the handle and your ready to go.let me know if that helped you . thanks renevacdoc

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1 Answer

Vacuum roller stops turning

with cleaner plugged in and turned on, push the little reset button on the side of the lower base of vac. Remember that the brush will not turn in the upright position. release your handle and you should be in business. hope this helps. please let us know. thanks renevacdoc

Jul 22, 2009 | Kenmore 31913 Progressive Direct Drive...

1 Answer

I have a kenmore beltless upright the beater brush dosetn spin

If it is direct drive then the motor or the wireing to the motor are bad. If it is gear driven then the gears are probally stripped.

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1 Answer

My kenmore beltless upright canister vaccuum doesn't spin anymore

Ensure the agitator is not bound up and can be moved manually by hand in both directions. Clean any string or binding material if you find it. Press the reset button on the top of the chassis. If it clicks, then you should try turning it on and see if the agitator spins. If it doesn't spin, I have had luck giving a sharp kick to the top of the chassis.

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2 Answers

Kenmore direct drive will no longer self-propell

There may also be a reset button. If the brushes get stuck the unit can shut off power to the brushes to keep a total melt down from occurring. The reset button should return power in these types of vacuums.

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