Question about Kenmore 31912 Progressive Direct Drive Bagged Upright Vacuum
Before you replace any parts, I recommend that you unplug the vacuum cleaner
and remove the lower plate as shown in the first image below. Check
for a build-up of hair or lint on the agitator end cap assembly that
could be causing excessive friction. This could prevent the agitator
from spinning properly and would overheat the motor. In this situation,
the motor overload and thermal protector could be working properly and
simply opening to shut off the motor when it overheats. You can use the
procedure for removing the agitator/motor assembly if necessary to
thoroughly check and clean the end cap. Check for any damage to the end
cap or motor supports. If you find damaged components, they will need
to be replaced.You can view a parts list diagram for this vacuum cleaner at partselect.com Use your full model number (116.35922500) to access the diagram and listing for your vacuum cleaner.
If you find no problems, I recommend that you reassemble the unit and test it. When the motor cuts off, check it to determine if it is apparently hot. If it is, then you will likely need to replace the motor (part 81922670).
If the motor is not hot, then you could have a failed thermal protector (part 8192229) that is opening prematurely. You could also have a failed motor overload (part KC76KCJNZ000). A technician would normally check the continuity through these components to determine which one has failed in this situation. I provided a wiring diagram in the second image below in case you need to check these components. I also provided a wire routing diagram. It is extremely important that all wiring is routed properly to prevent the pinching and shorting of wires. It is unlikely that you will need to check these components but the information is there if you need it.
Posted on Aug 31, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 05, 2010 | Kenmore 31912 Progressive Direct Drive...
Dec 22, 2009 | Kenmore Progressive Bagless Upright with...
Nov 09, 2009 | Kenmore 31913 Progressive Direct Drive...
Oct 26, 2009 | Kenmore Progressive Bagless Upright with...
Jul 23, 2009 | Vacuums
Jul 22, 2009 | Kenmore 31913 Progressive Direct Drive...
Jun 13, 2009 | Kenmore Progressive Bagless Upright with...
Apr 11, 2009 | Windsor SR12 Sensor Bagged Upright Vacuum
Mar 24, 2009 | Kenmore Progressive Bagless Upright with...
Aug 17, 2007 | Kenmore 31913 Progressive Direct Drive...
Jul 04, 2014 | Kenmore 31912 Progressive Direct Drive...
230 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: