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Click start, click control panel, double click system, choose hardware tab, select device manager, click plus sign next to DVD/CD ROM drives, right click on your CD if there, choose properties, select driver tab, select rool back driver. If your CD is not shown try this link to sony for download of drivers.
1st step; Acquire/buy a cd/dvd rom drive cleaning tool kit from your local pc store.
2nd step; Install a dvd coder/decoder software, try Power DVD player software it has a trial version
3rd step; After installing the DVD coder/decoder from Power DVD player try playing a dvd movie rom disc it should work/play... hope these tips help ;-)
This is usually caused by dirty drive lens, too scratched CDs or CD burnt at faster speed than your ROM can read. (I am assuming that your pc detect the CD drive and has no hardware conflict with it).
Try reading an unscratched prerecorded (original CD), if it does not read this as well then your lens are dirty, try using a CD lens cleaner if these dont work then you need to open your ROM and use a highly volatile organic lens cleaner chemical.
When you say it won?t read are you trying to play commercial DVD movies or read DVD data disks?
If you're trying to play movies then you need a couple of things the first being some type of player program. Real player works as does Windows media player but usually DVD drives come with a striped down version of PowerDVD or WinDVD.
If you in fact have a player installed and when a DVD is inserted in your drive it doesn't play it may not be configured to automatically play DVDs. Try opening your player program and trying to manually play your DVD.
Let us know if you have any success or if you need more assisted. If you do let us know what player program and operating system you have and any error messages that may appear.