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Problem for Printers
Generic problem for all Printers
Window shows "remove color car...
Window shows "remove color cartidge and check" On screen dialog box states " color cartidge in wrong. I have had the HP V40 series since 2002 and never had this problem before. I have followed the instructions and still get this message. It will print and copy for me. Have not had occassion to try fax nor use scanner.
Comments:
May 10, 2008
- Thank you, thank you, thank you! Your solution worked.Best Solution
posted on May 10, 2008
2 possible problems.
1 cartridge faulty or just needs a wipe
2 carriage ribbon damaged
Take the cartridge out and gently rub the gold contacts on the side with a piece of tisue. This might clear it. Take a look at the cartridge carriage in the printer and make sure the ribbon where all the gold contacts meet up with the contacts on the cartridge is not damaged in any way. sometimes the little metal spring which holds the cartridge pierces the ribbon at the back of the carriage and then the printer is unserviceable.
if rubbing the cartridge does not work and the ribbon is not damaged then assume you have a faulty cartridge - rare but it does happen
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This Problem Also Relates To:
HP Officejet 5610 All-In-One InkJet Printer
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HP LaserJet P2015dn Printer
HP Photosmart 3210 Printer
HP PSC 1610 All-In-One InkJet Printer
HP LaserJet 3050 All-In-One Printer
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