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Window shows "remove color cartidge and check" On screen dialog box states " color cartidge in wrong. I have had the HP V40 series since 2002 and never had this problem before. I have followed the instructions and still get this message. It will print and copy for me. Have not had occassion to try fax nor use scanner.

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  • jbug6097 May 10, 2008

    Thank you, thank you, thank you! Your solution worked.

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  • 51 Answers

2 possible problems.
1 cartridge faulty or just needs a wipe
2 carriage ribbon damaged
Take the cartridge out and gently rub the gold contacts on the side with a piece of tisue. This might clear it. Take a look at the cartridge carriage in the printer and make sure the ribbon where all the gold contacts meet up with the contacts on the cartridge is not damaged in any way. sometimes the little metal spring which holds the cartridge pierces the ribbon at the back of the carriage and then the printer is unserviceable.
if rubbing the cartridge does not work and the ribbon is not damaged then assume you have a faulty cartridge - rare but it does happen

Posted on May 10, 2008

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HP LASER JET 2605, INSTEAD OF PRINTING PDF, IT IS PRINTING RED TEXT.. AND THE GRAY SCALES ARE RED...


Apparently there is a bug that HP is not fixing. Following is not a solution, only HP can solve this problem but a "workaround" for the time being, allowing you to print the file as image. Keep in mind that the printing will take longer time, because the file is output as bitmap, and that this way of printing it's not good enough for color proofing of any sort.

Check in the specific software Print dialog window, if you can print the file as image. Sometimes the controls are in the advanced options. In Acrobat, check the box for Discolored Background Correction in the PostScript tab of the Print dialog window, and if that doesn't help, check Print as Image check box.

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Hp v40 error code keeps showing " remove and check color cartrige" even I change a new one. If you know the solution, please give me advice. Many thanks!!!


After many many tries - I finally cleaned the "new" cartridge and sellotaped a piece of paper over the contact face (making sure the tape stopped before that surface) I then flooded the paper with pure alcohol and re-inserted into position several times. This obviously did a deeper cleaning job than the cotton bud method I have seen. The v40 is quite old so I guess there's no harm in trying just about anything..... There will be reduced cost in throwing it away..

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HP LaserJet 1500... prints color yellow ONLY


It's possible that the toner in the cartridge is not evenly distributed. You can redistribute toner if you gently shake the cartridge from side to side, then reinstall it to see if this affects performance. Please also see this article.
You might wish to use the guided troubleshooting option available from HP support here. Or have a look at the troubleshooting section in the user manual here. Then clean the engine & calibrate the printer, as described pg. 88.
If that's no help, please see this forum post and the linked attachments within.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

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How do you print in color on hpofficejet5610


Hi,

Please follow the steps given below to disable the gray scale printing.
  1. In the software application you are trying to print from, click File , and then click Print . The Print dialog box opens.
  2. Make sure your printer is selected, then click Preferences . The printer Preferences dialog box opens.
  3. Select the Color tab, then make sure that the Print in grayscale option is not selected.
Go to HP solution center and check the settings if the color printing option is enabled or not.

Now print a color image you want.

May 09, 2009 | HP Officejet 5610 Color All-in-One Printer

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Message in LED is ''Remove and check color cartridge''


It means that the printer has detected a problem with the color cartridge. If it holds multicolors one could be empty & the cartridge must be replaced in order for it to work. Best advice would be to try a new cartridge and see if the error message goes away. Hope this helps.

Mar 25, 2009 | HP OfficeJet V40 All-In-One InkJet Printer

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How do i access the print cartidges on my hp officejet v40?


Below is a link to the Setup Guide. Click on it and see steps 12 and 13.

V40 Setup Guide

Dec 07, 2008 | HP OfficeJet V40 All-In-One InkJet Printer

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I just installed a new black ink. The error message keeps on saying wrong color cartridge installed. I replaced with the correct one for my officejet v40. Black 15.


did you try changing the color cartridge too? I had problems with ink cartridges that were not HP cartridges.( not made by HP but some other co.)

Dec 05, 2008 | HP OfficeJet V40 All-In-One InkJet Printer

1 Answer

Ink level problem


Print a test page to determine if the color cartridge is working
  1. Turn on the printer.
  2. If you have an HP Deskjet 710c, 712c, 720c, 722c, or 820c series printer, follow the instructions below:
    1. Turn the printer on.
    2. Press and hold down the Power button while pressing the Resume button four times.
    3. Release the Power button.
  3. If you have any other HP Deskjet printers, click here for instructions on how to print an internal test.
  4. If the printout is black and white, with no color, follow the instructions below:
    1. Open the top cover of the printer and remove the cartridges.
    2. Verify that the correct cartridges are installed in the printer. Click here to see if you have the correct cartridges. If the correct cartridges are installed, make sure that the tape has been removed from the cartridge nozzles.
    3. Insert the cartridges firmly back in their cradles and close the latches.
    4. Close the printer door.
Verify the correct printer is selected as the default printer
  1. In the software application that you are using to print, click File.
  2. Click Print.
  3. In the Print dialog box, verify that the name of the HP printer you are using is listed in the Name box.
  4. If the printer is not listed in the Name box, click the arrowhead to the right of the box.
  5. Click the name of the HP printer.
  6. Click OK.
Check that the printer settings are correct
  1. Close the software application that you are using to print.
  2. Click Start, click Settings, and then click Printers.
  3. Right-click the icon (picture) for the HP printer.
  4. In the menu that displays, use the left mouse button to click Properties.
  5. In the Properties dialog box, click the Details tab. (In Windows 2000, click the Advanced tab.)
  6. Check that the driver listed under Print using the following driver or Printer matches the HP printer you are using. The following setting may be in one of several places, depending on your printer driver and operating system.
  7. In the Details tab, click Setup. Under Printout, select one of the color options. (If other optionshave check marks, click in the check boxes to remove the check marks.) If there is no Setup button, click the Graphics tab, and then click Color. Under Color Control, choose a color option, and click OK. If there is no Graphics tab, click the Advanced tab and look for the text Print in Grayscale. If there is a check mark in the box by Print in Grayscale, click in the box to remove the check mark, and click OK. If you are using Windows 2000, in the Advanced tab, click Printing Defaults. Click the Advanced tab. The box by Print in Grayscale should not be checked.
  8. Click OK.
  9. Close the Printers window.
  10. Open the software application that you were using to print.
  11. Try printing again.

Nov 23, 2008 | HP DeskJet 845c Printer

1 Answer

Color Printing Problem


If a document displays in color on the screen but prints in black and white, try the following solutions. Print a test page to determine if the color cartridge is working
  1. Turn on the printer.
  2. If you have an HP Deskjet 710c, 712c, 720c, 722c, or 820c series printer, follow the instructions below:
    1. Turn the printer on.
    2. Press and hold down the Power button while pressing the Resume button four times.
    3. Release the Power button.
  3. If you have any other HP Deskjet printers, click here for instructions on how to print an internal test .
  4. If the printout is black and white, with no color, follow the instructions below:
    1. Open the top cover of the printer and remove the cartridges.
    2. Verify that the correct cartridges are installed in the printer. Click here to see if you have the correct cartridges . If the correct cartridges are installed, make sure that the tape has been removed from the cartridge nozzles.
    3. Insert the cartridges firmly back in their cradles and close the latches.
    4. Close the printer door.
Verify the correct printer is selected as the default printer
  1. In the software application that you are using to print, click File .
  2. Click Print .
  3. In the Print dialog box, verify that the name of the HP printer you are using is listed in the Name box.
  4. If the printer is not listed in the Name box, click the arrowhead to the right of the box.
  5. Click the name of the HP printer.
  6. Click OK .
Check that the printer settings are correct
  1. Close the software application that you are using to print.
  2. Click Start , click Settings , and then click Printers .
  3. Right-click the icon (picture) for the HP printer.
  4. In the menu that displays, use the left mouse button to click Properties .
  5. In the Properties dialog box, click the Details tab. (In Windows 2000, click the Advanced tab.)
  6. Check that the driver listed under Print using the following driver or Printer matches the HP printer you are using. The following setting may be in one of several places, depending on your printer driver and operating system.
  7. In the Details tab, click Setup . Under Printout, select one of the color options. (If other options have check marks, click in the check boxes to remove the check marks.) If there is no Setup button, click the Graphics tab, and then click Color . Under Color Control, choose a color option, and click OK . If there is no Graphics tab, click the Advanced tab and look for the text Print in Grayscale . If there is a check mark in the box by Print in Grayscale, click in the box to remove the check mark, and click OK . If you are using Windows 2000, in the Advanced tab, click Printing Defaults . Click the Advanced tab. The box by Print in Grayscale should not be checked.
  8. Click OK .
  9. Close the Printers window.
  10. Open the software application that you were using to print.
  11. Try printing again.
Install a new driver If none of the above options worked, the wrong driver might be installed on the computer. For the most current HP printer drivers, go to the HP Web site.

Jan 09, 2008 | HP DeskJet 882c InkJet Printer

1 Answer

C4180 Professional Photo Pack


Hello,

 

 

Yes, plastic cartidge holder is provided to you to store HP 337 (black inkjet print cartridge) as you remove it to install a new HP 338 ( Photo Cartidge).

 

Remember, below combination of Cartidges for used for specific purposes:

 

Black and color cartidge  for general Printing of Documents.

Black, Color, Photo Cartidge to Print Photos.

Color cartidge , photo Cartidge and gray cartidge is specially used when you to print copies of photos  with great quality.

 

I hope that this should resolve the issue for you.

 

You can mail me at thumuvikram@rediffmail.com for further assistance, I'll be glad to help you.

 

Bye

Oct 16, 2007 | HP PhotoSmart C4180 All-in-One Color...

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