Question about Office Equipment & Supplies
My scanner says not connected to pc and i have already installed software
I think we need more information.
Type of computer (mac/win)
Operating system (windows 98/me/xp/vista xp 64 bit/vista 64bit)
Type of scanner:
is it a all in one (printer/copier/fax):
Is it USB:
Is it Parallel port:
Is it wireless:
------------------------------------ Should be enough information to give more than the generic advice below ----------------
Try unplugging the device from the computer when it is done booting up and plugging it back into the computer (try a different port too if you can)
If it is USB does it get its power from the computer or one of those black wall wart power supplies. If so is the power supply warm (lets you know it is working)
If it gets power from the computer make sure it is directly connected to the computer and not through a hub (unless the hub is powered and the hub power select switch is set to self powered and not bus)
This is all the information I can provide with the information received
Posted on May 11, 2008
First make sure the scanner is receiving power and is turned on. Then check the connections on the scanner and follow them to the PC. Make sure they are connected properly to the pc and that the cable has a clear path. If you're still having problems let us know.
Posted on May 10, 2008
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Posted on Jan 02, 2017
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