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WD Caviar SE 320g Hard Drive

I installed new hard drive in my computer and then I put in the installation disk that came with it. It started reading the installation disk but then it said: Int 13 level communications attempting Int is IO to drive 80 No Response. Then below that it said: ATA Level Com attempting PM ATA Identify. Then it stopped doing anything.

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  • Zarlow Sep 06, 2008

    isnt there a fix this for dummies section? ive read some folks installing 500g drives in the same computer. i been researching the web to try to figure out how to fix this prob but only get more confused. dell demension 4600 80g hard drive is dead replaced with a wd caviar se 320g same error message and have tried billions of solutions. is there a person that can explain this in laymans terms (if there is such a thing) to a puter dummy?

  • colossus_n_d Nov 17, 2008

    it keeps saying ATA Level communications when installing a 160gb hard drive trying to replace the hard drive the comp came with and i am confused on what to do

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  • 24 Answers

Hi lowlowride,

How is old is your computer and what OS do you have in it? (better to check the specifications or your gear). The Int 13 error actually refers to the limitation of some old BIOS and old OS in handling large drives (like that 320G drive that you have, for details about this error, see http://www.pcguide.com/ref/hdd/bios/sizeGB8-c.html and or http://en.wikipedia.org/wiki/INT_13), this means that your BIOS or OS can't handle it properly, to isolate you can perhaps try updating your current OS or upgrade to a better OS (if possible), if you have another board that you can try better, if not it might help to update your board's BIOS as well though I warn you to exercise extreme caution in doing so if you don't want to fry your board. Hope this helps

Cheers and best regards,

Posted on May 09, 2008

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