Question about Creative Labs Zen Digital Media Player

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Creative Zen locking mode problem

Hello. I've got a problem with my 2GB Zen. I'm experiencing it since I bought it (about a few weeks). The locking slider doesn't seem to work normally. So when I pull that slider up a bit in order to lock the player so that keys be blocked, after a few seconds the screen gets all black (music doesn't stop playing, if it was on), and then if I get that slider to its original position, the screen becomes all white, and if no key is pressed, it darkens in a few seconds and gets more of a gray color. Music is playing still, but nothing can be seen on the screen unless I turn the player off and on again.
Is that a common problem? And what can be done about that?
Thank you for your answers.

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Hello l am very sorry to write you this latter becuese l you to send me this item

Posted on May 09, 2008

  • daeth bone May 09, 2008

    what time are u send me the item ,

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Need new cd


you can download both the application software for your computer and the firmware for creative zen from the link below....

http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=213&subCatName=ZEN&prodID=17108&prodName=ZEN+2GB%2F4GB%2F8GB%2F16GB%2F32GB

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