Question about Toshiba SD-K740 DVD Player

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I have a Toshiba DVD player SD K741. For the past few days, when I load the dvd, I receive a message on my TV screen "Incorrect Disc." What can I do to correct this?

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Incorrect disk error are common with the user putting in a disc that is not compatible with the player, in most cases it would have been a RW, that was written incorrectly. If this is not the case and it is a original disc you might want to purchase a cleaning dvd witch goes in and cleans the lens.

If that does not work then the unit's lens might be defective at this point.

1. Try other disc
2. try a cleaning disc

If those do not work then the issue is with the lens.

Thanks for your question please do not forget to leave a rating.

Posted on Aug 31, 2010

  • mlryan66 Apr 05, 2011

    My Toshiba TV/DVD player has the same problem. It is NOT because it's an incorrect disc -- they're all commercially produced discs that USED TO play just fine. If cleaning the lens doesn't work, what's next? What does it cost to repair/replace the lens?

    This unit is fairly new, and it was by no means cheap. Given the poor quality I'm experiencing, I'm reluctant to put a lot more money into this unit in repairs, but at the same time, it shouldn't be disposable.

    I bought it based on Toshiba's good reputation, and I'm terribly disappointed in the quality of it. I'm on the verge of cancelling my Toshiba laptop order because I'm afraid I'll just be buying more problems.

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Please dont forget to vote this answer was helpful

Many thanks

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