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Posted on Jan 02, 2017
Clean The Paper Feed Rollers Using The Unit's Operation Panel
Ifthe paper feed roller is dirty, paper is not fed properly because thepaper feed roller slips. Cleaning the paper feed roller could resolvethe paper feeding problem. Please follow the instructions below toclean the Paper Feed Rollers directly from the unit.
Caution:Since the cleaning process wears down the paper feed roller, performthis procedure only when necessary and no more than three (3) times.
Note: This procedure is skipped if your machine is in Scan mode. Proceed to step 5.
Use the up / down cursor button to select [Yes], then press the <OK> button. (Paper will be fed.)
Note: If paper is not fed properly, repeat steps 4 through 10 above up to three times.
Press the <Feed Switch> button to switch to toggle between the Automatic Sheet Feed (ASF) or Cassette. The light will come on when the <Feed Switch> is set for that paper source.
Note: When printing from the computer, if paper does not feed from the source you have selected on the operation panel, check Paper Sourcesetting in the printer driver. If the option is not set to 'Paper FeedSwitch', paper will feed from the source selected in the driver.
Posted on Dec 02, 2008
Push the side button and open the front cover
Pull out the jammed paper from the duplexer. If jammed paper cannot be found, go to the next step.
Pull up on the belt release levers and rotate the belt unit up
Remove the jammed paper and close the belt unit
Close the front cover
Posted on Jan 09, 2009
The reason Dell said this problem was almost impossible to fix is because it is. There is a lift mechanism inside the housing for the MPF paper tray that lifts the paper to the roller to pull off the top sheet. The lift mechanism in this printer model is flimsy at best. There is a roller cam with a knuckle attached to it to does eventually break, causing a failure of the lift mechanism. The components to repair this problem are unavailable from Dell, and can only be salvaged from another printer. Here's the kicker... You have to disassemble the ENTIRE printer in order to replace this assembly. This took me 2 and a half hours to accomplish, and you're going to have to do it on 2 printers, as well as reassemble the fixed one. DO grease the cam assembly with some white grease to get the longest life possible if you choose this option. Best option? Either purchase another printer off eBay with a different problem and use yours to fix that one, or, as Dell so lovingly suggested, purchase a new one. The cost of today's color laser solutions make purchasing one of these printers a much more viable option than fixing your 3010cn.
Posted on Aug 31, 2009
SOURCE: cannot get rid of error msg
There may still be some thing there jamming it so try this.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.
And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Posted on Mar 18, 2010
First try this. Turn off the printer, remove all the cartridges, drum, open all the doors and remove all the trays. Now verify that there's no actual paper jam by exploring through the inside of the printer. You can use a blower to blow any dust or pieces of paper, etc.. from the printer. Now use the manual feed and put in thicker paper several times (push in and pull out). Again reinstall and reconnect every components and boot the printer. If the actual printer's paper sensor isn't broken or stuck or twisted, this will definitely clear the paper jam message on the printer.
If the problem persists, please download this small text file and follow the instructions (click here). Open the link, click "Download Now" button, wait for 20 seconds and again click "Download File Now" link and read the instructions and follow step by step.
Thanks for using FixYa.
Posted on Aug 17, 2010
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