Question about Refrigerators
Re:" the top of the freezer was very hot to the touch."
Check if the defrost element is staying always on, it looks like a shorted defrost thermostat.
If instead there is ice on evap coils located behind the freezer, ten the problem is still defrost system, but the thermostat is open.
Check if the compressor is starting, if compressor does not start at all, then that is the problem, if compressor stays on all the time, and does not cool, then you have a gas leak from some point on the coils.
Before calling for repair try doing a complete defrost of the unit by leaving it to defrost overnight.
If the fridge restarts cooling, the problem was the defrost system. If problem comes back after few days or weeks , then the defrost thermostat will still need to be replaced.
You can find parts and diagrams for most models using the link below:
Where do I find parts and diagrams?
Posted on Aug 31, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
Hello C. Richard Robinson - Is the door being kept open too long or frequently? If so, try removing the items needed from freezer ahead of time so the door is not open as much. However, main possibly could be a poor door seal. Try checking this by placing a dollar between the body of the freezer and the door. Now close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet double check to see if the door is being blocked by anything stopping it from closing. If nothing is stopping the door then the gasket will need replacing and adjusting by a professional.
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