Question about SimpleTech SimpleDrive Pininfarina 320GB External USB 2.0 Hard Drive - Blue
Hello Please help me. i just borrow an external hd to my friend and works for a two day period but when i bought it back its now looking for a driver and we cannot i access the files anymore. It will promp you to search some drivers but it cannot find the specific one. We tried it also to other pc's and laptops but still the same. Please i need some help. The files are very important for a business, im in big trouble.pls help.
I had the same problem. Since the warranty had expired I opened up the casing and found that the plastic braces from holding the harddrive had broken and the drive had disconnected from the circuit board. Simply reattaching it solved the problem for me.
Posted on Nov 29, 2008
If the external drive has provisions for external power you'll need to
plug that in, usb ports cannot power a 320 drive. If the drive has 2
usb plugs (one for additional power) you'll need them both plugged in,
and I would suggest that the laptop should also be running off of
external power rather than battery.
Any drivers you need should be on simpletech's website, though normally you should not need any for a usb hdd. If the power cord/a/c adaptor is faulty or the hdd is loose in the enclosure(thus not making good contact) then you should pester simpletech to either replace the cord, a/c adaptor,or unit, and see if there are instructions on how to take apart the enclosure and reseat the drive/connections.
Hopes this would help you in recognise and rectify the problem.
Posted on May 09, 2008
I had the same problem, I mailed the drive to a friend, when it got back it would turn on and then Windows would begin looking for software/drivers.
I opened up the drive and found the SATA cable was no longer fully seated. The connection was not nearly as snug as most connections I've seen before. Anyway I reseated the connection, plugged in and the problem was solved.
So to fix:
Open it, check the connections, plug it back in and test again
Be careful as it's tight in there and the angle of the connection is such that it could come undone again as you try to squeeze the drive back into the cradle
Hope this helps!
Posted on Nov 14, 2009
I do not know if this will work for all.
I was using a long wire, and had the same problem.
I tried the wire that came with the drive, (any short wire)
and it worked with out AC.
I hope it works for all.
Posted on Sep 07, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
This type of problem is fairly common.
There are two common reasons why this happens:
1. The drive may not have been properly ejected causing corruption of the files. This can be fixed by running the command prompt and typing in CHKDSK ?: /F where ?=damaged drives letter.
2. Hardware failure, either the circuit board on the drive or the one in the simpletech case may be damaged. Generally with a driver issue it is the latter and can be solved easily by stopping in at your local computer store and having them transfer the actual drive into a new drive enclosure.
If neither of these solutions work, then you will most likely need the help of a data recovery pro in your region. If you are in North America I suggest Armor-IT Data Recovery, India www.diskdoctorsindia.com or if you are elsewhere comment back with your region and I will make another recommendation.
Hope this helps FixYa,
Posted on May 31, 2009
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