Question about Apple iPod touch

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Ipod touch i need to no how to restore the factory settings on my ipod. i forgot the password and the computer i used i dont have any more. so it wont let me view my ipod PLEASE help!!!!!!!!! step by step instructions would be much appreciated thanks Michael.

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  • solveig_seib May 11, 2010

    i have the same thing ,but when i put my ipod to the computer a little thing appears and says that i have to put the password into the computer to see the files

    what can i do then?

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  • Apple Master
  • 13,433 Answers

Restore

  • Note: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.

How to restore your iPod:
For Windows:
  • 1. Make sure you've reinstalled the latest version of iTunes.
  • 2. Open iTunes, and then connect your iPod to your computer.
  • 3. After a few moments, it will appear in the source list in iTunes.
  • 4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
  • 5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
    • Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
    • Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
    • Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
    • Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
  • 6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
  • 7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
  • 8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

Posted on May 09, 2008

  • Ekse May 09, 2008

    ok problem solved now, do you want to give this one also a helpful rateing?



    Just a thought! we did get the thing working again didnt we? :-)

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1 Answer

I forgot my ipod code


Use iTune for Recover your Password :
Connect iPod to your Computer,
Check you have latest version of iTune,
Take a Back of all your data,
Click on Restore button for Restore your iPod factory setting,
After that Re-sync option for applying new iPod Password,
if you are not able solve this problem then follow http://support.apple.com/kb/ht1212 or need any technical help for your iPod ID then follow Apple ID Support .

Jun 19, 2014 | Apple iPod touch

1 Answer

I forgot my password and i saw how to fix it but i dont now if every thing in my i pod will be there after i do it


If you use the restore feature in iTunes, it will return your iPod to factory settings. The songs/videos/games will be gone from the actual iPod, but they will remain in your iTunes Library and computer. You will need to upload them to your iPod again, but you won't need to re-buy anything.

May 01, 2011 | Apple iPod touch

1 Answer

My ipod wont let me input password. i touch the numbers but they dont appear in the blocks


Connect your iPod to the first computer it was synced with or the computer set as the primary one in iTunes. Open the iTunes application, then disconnect your iPod from the computer, and it should no longer be locked. If you can't unlock iPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod. If you can't remember the current combination, the only way to clear it and enter a new one is to restore the iPod software. If you need further assistance please feel free to follow up with a comment and i will be here to assist you. If this assisted you please feel free to rate the comment. thanks and have a great day.

Aug 18, 2010 | Apple iPod touch

1 Answer

Iforgot my ipod password and user name and itunes


Hello,

there are two options by which you can unblock the ipod. Follow any of the procedures tomorrow.
Unlock with the Primary Computer
  1. Plug the iPod into the primary computer linked to that iPod, the first computer you synchronized it with unless you have designated another computer as the primary computer.
  2. Open itunes and sync the iPod as normal.
  3. Remove the iPod, following the normal removal procedure. The iPod unlocks automatically as you remove it.
Unlock by Restoring
  1. Restore the iPod to factory settings if you do not have access to your primary computer. This erases all of the data you have stored on the iPod.
  2. Plug your iPod into the new computer you want to be the primary computer. Open iTunes and click on the "Restore" button.
  3. Reload your data, if it is available and sync your iPod. Remove it following normal procedures.
or

Is this your first time using the iPod since buying this from ebay? There are two ways on how you can do this:
1. By connecting it to the primary computer and syncing it with iTunes. Please take note that this needs to be the primary computer you have connected it with.
2. If it is not, then your final resort would be to do a factory reset of the iPod. This will delete all files, music etc on your iPod and will restore it to factory default. You need to use the iPod updater to reset it.
Good luck.

Jul 07, 2010 | Apple iPod touch

1 Answer

I forgot my password for ipod touch 16gb


According to Apple, if you have forgotten the code, you can unlock the
IPod by doing the following:
Connect your IPod to the primary computer you use it with (the first one
IPod synced with), and open iTunes. When you disconnect iPod from the
computer, it will no longer be locked.
If you can't unlock IPod using either [the code or connecting it to the
computer you use to manage its songs]. . . you can restore your iPod to
factory settings using iPod Updater. Please note that this will erase
all data on your iPod. Afterwards, you can add your music and data back
to your iPod.
If you want to change the primary computer that your IPod is associated
with, do this:
1. Restore your iPod. Warning: The restore process cannot be undone.
All of your songs and files will be deleted. Always make a backup of
your important data.
2. Connect your iPod to the computer that you want to be the primary
computer.
3. Open iTunes and synchronize.
Apple also notes that company "representatives cannot unlock an iPod if
you forget your combination. If you can't unlock your iPod and you don't
have access to the primary computer, your only option is to restore the
IPod, which will erase all music and data."
Good Luck, I hope this helps
Please do not forget to rate me...Thank You

May 20, 2010 | Apple iPod touch

1 Answer

I forgot my ipod touch password anHELP


Plug it into your computer open itunes go to devices and click on restire this will reszet it to the factory settings. Hope this helps.

Jan 15, 2010 | Apple iPod touch

1 Answer

Forgot passcode


If you forgot your iPod Touch password the only solution is to wipe and restore your last backup.

Apple Knowledge Base Regarding lost passwords

Instructions from Apple Support Document (Page 110)
Restore iPod touch from a backup:
  1. Connect iPod touch to the computer you normally sync with.
  2. In iTunes, select iPod touch in the sidebar and click the Summary tab.
  3. Click Restore to reinstall the iPod touch software, restore its default settings, and delete data stored on iPod touch. In iTunes, you can also restore from a backup without deleting data stored on iPod touch.

Aug 15, 2009 | Apple iPod touch

1 Answer

Ipod touch i forgot my password and got a new computer


Sadly the ONLY way to get beyond the password with out having the code is to restore using itunes. Below I have posted a step by step on restoring an iPod touch.

Last Modified: February 16, 2009 Article: HT1414 Old Article: 305744 Using the Restore function for your iPhone or iPod touch is part of standard troubleshooting procedure. Restoring your device will erase all data from your iPhone or iPod touch, including songs, videos, contacts, photos, calendar information, and any other data. All iPhone or iPod touch settings are restored to their factory condition.
Whenever you restore your iPhone or iPod touch, Apple highly recommends that you perform a sync prior to restoring in order to back up any changes since your last sync. If you have movie rentals on the device, see this document before restoring.
Use the following steps to restore your iPhone or iPod touch:
Make sure you have the latest version of iTunes installed and running before attempting to update. Connect your iPhone or iPod touch to your computer. Select your iPhone or iPod touch when it appears in iTunes under Devices. Select the Summary tab. Select the Restore option. When prompted to back up your iPhone or iPod touch's settings before restoring, select the Back Up option. If have just backed up the device, it is not necessary to create another.
Select the Restore option when iTunes prompts you (As long as you've backed up your device, you should not have to worry about restoring your phone).
Once the restore process has completed the iPhone or iPod touch restarts and displays the Apple logo while starting up

May 07, 2009 | Apple iPod touch

1 Answer

Forgot password on my itouch


If you just plug your iPod into the computer, it should work fine. I forgot my password once, and I plugged it in, and it worked and didn't take off the songs. As long as you plug it into the computer you put songs onto the iPod from, it shouldn't be a problem.

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1 Answer

Need to reset password on ipod nano


Connect iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked.

If you can't unlock iPod using this method, you can restore your iPod to factory settings. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to iPod.

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