Question about Epson Aculaser C1100 Printer

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Unable to clear error

The window reports replace toner K but then the red light apperars on the start button and reports unable to clear error

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Have you replaced the K Toner? If so then rtry replacing it. It may be empty and the printer is monitoring a lack of toner in the delivery.

If you have replaced it and still shows it empty, the cart could be faulty. This is fairly common

Posted on May 26, 2008


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Posted on Jan 02, 2017


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Basically what is happening is the printer cannot read the small chip on the toner cartridge. The chip is located on the toner cartridge as it is inserted into the printer. The probes on the E-label reader make electrical contact with the chip, which pass along information to the printer with respect to Toner Life and number of prints made etc... If the printer is unable to read the chip for any reason an error is reported. The error is common to many varieties of HP printers
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1 Answer

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You can use EPM(easy printer Manager) or smart panel. These files can down loaded from the samsung site. install and run in the PC it will show the status of the printer.
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This is not just a density sensor, this is a plastic cover over it that is getting stuck. There is a piece of soft rubber attached to the solenoid that is getting very sticky over time. Removing this rubber and stretching solenoid return spring corrects the issue. Search web for the service manual and follow chapter 8 to disassemble the printer correctly - takes less than 10 minutes to do it

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Your "excess toner cartridge/pad" is probably full. The reason it didn't clear when you turned it off is because your printer has a "counter" that didn't get reset during the power cycle. You can manually reset this "counter", which will clear the error and allow you to print. You have to bring the printer into Service Mode and find a counter and reset it, when you reset the correct one, it will clear the error.(sorry I cannot give you definitive instructions on how to do this)

But eventually your "excess toner cartridge/pad" will NEED replacing becasue toner will spill out of it and into the printer. Pretty simple, it's like a big sponge.

Reset the counter and you will print. But replace the excess toner pad soon.

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