Question about Gateway M640XL-QS Notebook

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How can I get the software for my iVO Sound m640s? A friend gave me two, but without software so all I get is an hourglass figure and my computer saying there is a malfunction running both of them. Are they broken or do I just need the software?

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  • vlygrl2805 Aug 31, 2010

    I cannot find a download of the the software or an upgrade. I've emailed the company asking them for a solution to their product issue. All I get is a black screen when I disconnent them for the computer and try to turn them on.

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Hi! It may be a software issue that needs reinstallation or firmware upgrade is recommended. Go to the iVO website and try downloading the software and firmware. Please write back on the progress. Hope this helps and thank you for using FixYa!

Posted on Aug 31, 2010

  • dj_relly999
    dj_relly999 Aug 31, 2010

    Looks like a hardware failure. The device may be faulty thats why its not responding.

  • dj_relly999
    dj_relly999 Sep 01, 2010

    Device is faulty which will need replacement for the installation and firmware did not succeed.

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