Question about Logitech Webcam

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I have a distorted picture and Windows XP is my oS?

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Logitech
1) Clean the lens
2) Launch the Logitech toolbar. Open the Video Effect menu (2 theatre masks) and make sure no video effects are applied
2) Check your DirectX
3) If thats OK uninstall the Logitech Software and re-install

Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to check the support software - Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11
To start the DirectX Diagnostic Tool, click Start, click Run, type dxdiag in the Open box, and then click OK.
Run through the tabs checking the notes

Procedure to re-install Logitech software
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options during the installation - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.

Posted on Aug 31, 2010

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