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Describe your hp cm1312 error 51.23 Problem - HP Laserjet CM 1312NFI Color Printer

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Posted on Jan 02, 2017

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SOURCE: When i want to print,

51.23 Error-yellow scanner error

Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on.
Laser scanners are not replaceable.
Replace the engine.

Posted on Aug 10, 2011

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SOURCE: hp colour laser jet cp1515n

re instal d driver

Posted on Apr 29, 2011

  • 5228 Answers

SOURCE: HP Laser Jet CM1312 MFP internal error 0x50

Did the Ox50 error have any additional information with it or happen only with network printing?

Frequently, this error is associated with a font being sent to the printer with the PCL 6 (printer control language). The temporary fix is to turn the printer off and then on (to clear its memory).

Next try going to the Printing preferences by right clicking on the printer in the Printers control panel. (For XP, click Start > Control Panel > Printers and Faxes. In Win7, click Start > Devices and Printers (or Start > Control Panel > Hardware and Sound > View Devices and Printers). Then right click on the LaserJet CM1312 icon and select the Printing Preferences. Go to the Advanced tab and change the Print Data Optimization option from Advanced to Optimize for Text and Vector.

If this doesn't work, uninstall the printer (right click again). Then reinstall the network printer using the PCL 5 universal printer driver. All of the drivers are available here: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3558903&prodTypeId=18972&prodSeriesId=3558902&swLang=8&taskId=135&swEnvOID=4063 . The PCL 5 driver is the last one in that section.

If the printer is connected to one computer via a USB connection and then that computer is the printer server for the others, you may need to disconnect USB cable and uninstall both the universal print driver and the regular printer driver. Then reinstall them in the opposite order.

I hope this helps. Please add additional information about the error for more assistance.

Cindy Wells
(PCL 6 has some issues.)

Posted on Apr 17, 2012

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HP Laser Jet CM1312 MFP internal error 0x50


Did the Ox50 error have any additional information with it or happen only with network printing?

Frequently, this error is associated with a font being sent to the printer with the PCL 6 (printer control language). The temporary fix is to turn the printer off and then on (to clear its memory).

Next try going to the Printing preferences by right clicking on the printer in the Printers control panel. (For XP, click Start > Control Panel > Printers and Faxes. In Win7, click Start > Devices and Printers (or Start > Control Panel > Hardware and Sound > View Devices and Printers). Then right click on the LaserJet CM1312 icon and select the Printing Preferences. Go to the Advanced tab and change the Print Data Optimization option from Advanced to Optimize for Text and Vector.

If this doesn't work, uninstall the printer (right click again). Then reinstall the network printer using the PCL 5 universal printer driver. All of the drivers are available here: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3558903&prodTypeId=18972&prodSeriesId=3558902&swLang=8&taskId=135&swEnvOID=4063 . The PCL 5 driver is the last one in that section.

If the printer is connected to one computer via a USB connection and then that computer is the printer server for the others, you may need to disconnect USB cable and uninstall both the universal print driver and the regular printer driver. Then reinstall them in the opposite order.

I hope this helps. Please add additional information about the error for more assistance.

Cindy Wells
(PCL 6 has some issues.)

Apr 17, 2012 | HP Office Equipment & Supplies

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thank you for your advise. we are having this problem, light black printer, colours are not good. we thought of the laser scanner, but thats above...as opposed to looking down, where toner can fall during print.

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Browse the link for installation procedure & hardware setup..etc,,
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After a frustrating support call from HP where they wanted me to send the printer into a service centre for a ridiculous cost, I tried troubleshooting myself and seemed to fix this error 51.23.

The solution was to put the printer in cleaning mode:

Setup - Service - Cleaning mode

Hope this helps other people....

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