Question about HP DeskJet 920c InkJet Printer

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HP 920c does not print color. I have replaced inks - color & black. When I switch mode to B&W only, all images and text prints. When i switch back to color, only the B&W stuff prints

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  • 48 Answers

Try reseating the color cartridge and cofirming that the blue/green tape was completely removed from the back and bottom of the cartridge. Run a head cleaning and if that doesnt correct it then you may have a bad ink cartridge. It is possible that the printer is bad but I find that unlikely.

Posted on Aug 31, 2010

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