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Your phone system problems, there is a way how to overcome them. Apanya you need to do a hard format, by way of pressing the keypads are numbered 3, the star (*) as well as with the call button. If this is difficult, ask someone to press the help button on / off. Wait a few seconds, until the screen was white, do not miss the on / off button. And if you find out the word 'format' on the screen. release the on / off button. from the left side of the screen you will find that the movement turns into a black screen. let it finish and your phone will restart.
Note: Make sure battery at full charge and remove the memory card during this process.
Vote me if this is really helpful.
format once before that u back up the phone memory in memory card ... And to format switch off the phone and again switch on the phone simultaneously pressing the dial key ,* and 3 ... u'l get a black screen called formatting ...