Question about Panasonic Lumix DMC-FX8 Digital Camera

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Power doesn't work properly. When I turn off camera with power button, lense stays out. When I turn on, the lense goes in then back out again, but after a few seconds, I get the message: "Please turn camera off then on again." If I don't do anything, the camera will turn off by itself, and the lense will go in. Battery is fully charged, and nothing dramatic happened to start this problem...

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Hello

The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea

Posted on Aug 31, 2010

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I just had the exact same problem on a friend's Exilim EX-Z75. Since it was useless as is, I was asked to investigate. It turned out to be a mechanical problem in the lense. I'm not too sure if it was a misalignment of the servo motor or if a gear popped out of a guide hole. In any case, if your lense goes in and out as it normally does, the problem is not in the main motor, but in a smaller internal secondary motor that adjusts the focus. Only try this if you are comfortable working with small tools and have plenty of patience. Took me about 3 hours start to finish. Warning: there is a capacitor that can hold a good enough charge to give you a jolt, possibly causing you to drop or damage the camera beyond repair, or short out your pacemaker. Keep your hands clean and avoid touching the circuit board and lense and display surfaces. Just in case you do get the camera working. Cycle the power button until the lense retracts completely. Remove the battery. Remove the case screws (6 on the bottom and 8 on the sides) and carefully remove from internal camera. The lense assembly is held in by some soft spongy spacers and a clip on the bottom corner of the lens compartment. Push the clip and the lense assembly should flip up revealing the back of the lense. Be careful to not put too much tension on the flexible circuit board. The CCD (that captures the picture) in the middle is held on by two screws. Remove that first letting it sit in the lense compartment. Then there is a circular plate that will reveal the focusing motor and gears. Remove the 6 screws and carefully remove the plate. There is a small motor and 3 gears that will be exposed. The center one might pop out. If it does, the small gear on the dual gear assembly faces down. You should be able to pick up the center focus unit high enough to make sure that the focus gears and rods are properly lined up in their guide holes and check to make sure none of them are stripped or out of alignment. The focus rods should be paralell to one another on the side of the focus unit. This is what I believe is causing the lense error problem. I would suggest after checking the alignment that you manually turn the gears so that the lens is all the way up. Turn the brass gear on the motor to make sure that all the gears are turning and moving the focus lense. If you think you have everything aligned properly, it's time to re-assemble the camera. Once you have the back plate and CCD put together, you could try to put the battery back and power up. If everything is ok, you should see a picture on the display and be able to take a picture. (Watch out for that capacitor.) If not, you might want to take it apart and recheck the alignment of the focus gears again. I had to do it twiceeven though it looked ok the first time. Remember, anything not lined up properly in there will cause the camera to malfunction. You should also have a greater appreciation for how sensitive a camera can be. DON'T DROP IT! Good Luck. Phil

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Hope this helps, it worked for me...

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