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I tryed to get on xbox live then i test connection then it falied on mtu all the time

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Im not exactly sure what the MTU is, but if you call xbox live customer support, they will tell you how to fix it.

Posted on May 09, 2008

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Xbox Live - MTU Error


Xbox 360 MTU errors

This issue occurs if your router or the gateway is incompatible with Xbox Live, or if your router or the gateway has an incorrect MTU setting. Note: Xbox Live requires a minimum MTU setting of 1364. We recommend that you try out the steps shown below.

Things to try:
1. Ensure that you have properly setup your connection to Live by using the Connectivity Wizard http://www.xbox.com/en-US/support/connecttolive/xbox360/connectionmethods/webconnectivitywizard.htm
2. Visit the following Web site to determine whether you have the correct firmware version that has been certified as compatible: http://www.xbox.com/en-US/live/connect/routerlanding.htm
3. See the router or gateway instruction manual for information about how to change the MTU setting to 1364, to do this, or to determine whether your router supports this feature, see the router support documentation or contact support for your router device.
4. If you share a connection with a router and a modem, try a direct connection without the router.

For additional information on this topic refer to the following KB article: http://support.microsoft.com/kb/908882/

on Sep 30, 2008 | Microsoft Xbox 360 Console

1 Answer

Not enough mtu to go to xbox live at hotel


An MTU is the largest physical packet size, measure in Bytes that a network is capable of transmitting.. If messages are larger than the MTU they are divided into smaller packets before they can be sent. All networks have different MTU's which the owner of the network set at what they want to set it at. 576 is a very common MTU if you connect through PPP. 1500 is the most common MTU for Ethernet connections. The Xbox Live system requires your network to have a certain Maximum Transmission Unit (MTU). MTU values are important to the performance of online games. If this test fails, you can adjust the MTU setting on your network router or equivalent device to resolve the problem. Xbox live requires the network you use to have a maximum MTU. This is key to online gamesing. If the MTU fails then you have to adjust the router you are using. If you cannot access the router to adjust the MTU the you will not be able to play online games.

Mar 22, 2011 | Microsoft Xbox 360 Console

1 Answer

We tried going on xbox live everything but the MTU didnt work.


Try it with the ethernet cable,that should work. Then try wireless, if it doesnt work, you'll have to take it further into your router config. Contact me for more assistance (MSN iBen@Gmx.Co.Uk

Feb 28, 2009 | Microsoft Xbox 360 Console

2 Answers

Mtu settings on xbox 360


ur xbox will be fine naw it was turned off by xbox for 24h on the 29 th

Sep 30, 2008 | Microsoft Xbox 360 Console

1 Answer

Connection problems


MTU stands for "Maximum Transmission Connection". Some routers and/or network gateways are incompatible with Xbox LIVE, while others may be compatible but merely need to have a setting changed. If you compare your router to the list of routers at the following web address, you can confirm whether or not your hardware has been confirmed as compatible with Xbox LIVE by Microsoft:

http://www.xbox.com/en-US/support/connecttolive/xbox360/homenetworking/equipment.htm

Whether or not your hardware is listed as compatible, it would still be a good idea to check your instruction manual for the hardware you are using and see how (if possible) to change the MTU settings. Microsoft suggests that the MTU setting should be 1364. Using untested hardware or hardware not listed as compatible may still work, however, future updates to LIVE may suddenly make your hardware incompatible, as updates to LIVE and the Xbox console are made to work with the specifications of tested and listed compatible routers and gateways.

Aug 13, 2008 | Microsoft Xbox 360 Console

6 Answers

Xbox live cant connect mtu failed


Hi can you please help me i was on xbox live tryed to connect with a router and now my 360 is askin for an ip address,but we do not no it can you please help thanks Paul

Aug 02, 2008 | Microsoft Xbox 360 Console

4 Answers

Xbox 360 live states MTU failed


for some reason i cant connect to live, it says that my mtu has failed. any surgesstions how i solve this??

May 18, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox live connection?


When the Xbox live fails, it just means XBOX Live is currently down in your area. Give it a day then try again. If the problem continues, call microsoft.

Apr 11, 2008 | Microsoft Xbox 360 Console

2 Answers

XBOX live


1.make sure if you want to sighn into xbox live you make an xbox live connection test and a media test.
2.make sure if you have a gamertag, it says XBOX Live under your profile name and select recover gamertag.
3. if 1 and 2 do not work try changing console settings and/or change gamertag.

Mar 04, 2008 | Microsoft Xbox 360 Console

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