Question about Mustek MDC 5500 Digital Camera

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When turning the camera on. The mode settting screne comes up far a few seconds,then a messege pops up saying: Lense process to stop,and then the camera shuts down,not allowing the lense to advance. The battery is new and works fine.

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Hello

The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea

Posted on Aug 31, 2010

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If you turn it on in photo review mode the lense will not open so turn it on in photo capture mode or if dirt gets caught in the lense it would jamm it shut so try to clean it, or if the lense is dented it would jamm, or if at one time the lense tried to open indide a case or in a position where the lense was blocked the motor mioght have burned out or the gear that pushes the lense out might have broken, in the case of the last three answers then a specialist might be able to fix it , or you might need a new camera, (i reccomend a fujifilm)

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Try turning the camera on and off a few times. If it did not go in while turning it off gentely push the lense in. You might have to try this a few times. If the lense retracts, but not all the way in, push the lense a litte harder in. When the lense is 100% retracted, turn the camera back on, the lense should pop off. Your lense is probaly dirty. Need to clean it and keep it clean always.

Good luck

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Sony cyber shot dsc-n2


There could be two things causing this problem.

1- some dirt somehow got on the outside of side of the lense. So the lense could not fully retract or open out. As a result you can take any picture. If the lense comes out even a little bit, try to pull it out NOT too hard a few times. If it does not retract, turn the camera off and push the lense in (up and down) NOT too hard foe a few times. If the camera opened up 100% or retracted 100%, your camera should be back to normal.

2- If you dropped the camera, some mechanical part of the lense is broken or dislocated or the cable may have come loose. In this case you need to take out the lense from the camera and inpect it for broken pieces or loose cable. clean the outside of the lense and push the lense in and out a few times. Put the lense back on and your camera would be back to normal.

Good luck!!!!!!

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In camera or video mode it says turn the power off and on again


The problem is
1- some dirt somehow got on the outside of the lense. After it was retracted fully in, it prevents the camera from opening again. When you turn it on, if it opens a little bit, try to pull it out NOT too hard and let go a few times. If it opened, clear the outside of the lense. Your camera should be back to normal.
If the lense does not retract, but goes up and down when you turn it on or off, Clean the sides of the lense and while turning the camera off push the lense in NOT too hard for a few times. If it retrected 100% or most of the way inn, push the in a little harder untill it is 100% retracted in. Now your camera should be back to normal. 2- If you droped the camera, you probably damaged or dislocated a mechanical part of the lense. You may have to take out the lense by unscrewing it and inspect it for damaged parts or disconnected cable. Make sure clean the lense and test it by moving it in and out a few times, before puting it back on the camera.

Good luck!!!!!!!

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hi there
turn on and gently take the end of the lense pul it toward you and twist left to right a few times, be gantle dont make it pop you may however here it click. then turn camera off and on again and the problem should be solved.

Oct 31, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

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The lens does not stop popping in and out plus it says to turn off and on again


hi there
turn camera on, gently take hold of the end of the lense and pull toward you twisting it a few times, be gentle dont make it pop, you may howeveer hear it click. then turn off and on again the problem should be solved.

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Sony Cyber-shot Error Code E:61:00


Hi,

you may have these symptoms,
Symptoms :
  1. After pressing the power button in capture mode, the lens would extend and a slight humming from what appeared to be the auto focus motor could be heard for about 5 seconds. When the motor stopped humming, the camera would beep and display E:61:00 in the LCD Screen.
  2. Camera would extend the lens but not be able to focus on anything past 8 inches or so.
  3. Zoom in and zoom out would not work.
  4. Playback mode and the Setup mode was not affected.

To fix this problem,


Do these...

A) Put the camera about a half inch from a hard surface.
B) Let the lense go out and hit the surface and retract a little bit. Let it go out all the way when it tries the next time.

If that doesnt fix it, try this:
A) Turn it on and let the lense go out fully
B) See where the lens comes out of the camera? The little round crack that surrounds it? Wiggle the lense a bit and blow in there a bit. (Be sure not to blow on the lense!)

Now turn it off/on again, and it should be fixed!


If not, try these steps a few more times. If still nothing, then I suggest you to call Sony, but this DID work for 90%, so hopefully it''ll work for you :)

Thanx for using fixya,
Cheers.

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Sorry to say but a lens error actually is a problem that you cannot fix at home. When a lens error occurs, the motors inside that make the lens retract and protract were some how damaged, usually caused if the lens try coming out when you have it in your pocket or against a surface so it cant fully come out. You will have to send the camera in for service and you can do that by calling 1-800-706-2534, option 1.

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