Question about Microsoft Xbox 360 Console

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Power cord attachment (and box) light turns red and won't let 360 turn on

The box that attaches to the power outlet and supplies power to the back side of the XBOX 360 has a constant red light, when it is orange it works. But when it is red it does not work and I would like to figure out if there is anything aside from sending it in to get it fixed.

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  • handsumf May 21, 2008

    I have the same problem. My error ocurred after I applied the clamp fix and a
    couple of other basic cooling solutions. I will try some things and if I figure .
    out a solution, I will be sure to share it with you and others who may need it!

    Fred



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When the light is red, it means that it is broken.

Posted on May 23, 2008

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I have 3 red lights on my x-box 360 RROD .Can this be fixed


  • Turn off your console.

  • Disconnect the power cord from the back of your console. Unplug the power cord from the electrical outlet and the power supply unit.

  • Reconnect the power cord to the console. Then plug the power cord back into the electrical outlet and the power supply unit.
  • Turn your console back on.

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    When i turn on my xbox i'm getting 3 flashing red lights what does this mean


    it means your xbox is overheating, you can send it back as they extended the warranty on it for this common fault unless you have modified it, in which case look up ring of death on youtube.

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    The ac adapter red light stays on and the counsole will not work


    This problem occurs when the external power supply has detected a fault. The power supply has several built-in safeguards to help prevent damage to either the console or to the power supply. The power supply will turn off if one of the following conditions is true:

    • There is too much current.
    • The voltage is too high.
    • The temperature of the power supply is too high.

    When any of these conditions are true, the light on the power supply turns red. Here are some steps that you can use to try to fix the problem.

    Step 1: Make sure that the power supply is cool

    The red light might indicate that the power supply is too hot or that it has overheated. Follow these steps if the power supply light is red:

    1. Make sure that your Xbox 360 console is turned off.
    2. Disconnect your Xbox 360 Power Supply from your Xbox 360 console and from the wall outlet.
    3. Let the power supply cool for two hours in a well-ventilated space. Do not connect the Xbox 360 power supply to the console or to the wall outlet during this time.
    4. After the power supply has cooled for two hours, reconnect the Xbox 360 Power Supply to the console and to the wall outlet.
    If cooling the power supply does not resolve the problem or if the problem persists, use the steps in the next section.

    Step 2: Make sure that the power supply is plugged in correctly

    Make sure that the power supply is directly plugged into a working wall outlet. You may have problems with the power supply if you use an extension cord or a power strip if the extension cord or the power strip is faulty or cannot supply the required power to the console.

    If the power supply is still not working as expected, use the steps in the next section.

    Step 3: Plug the power supply into a different wall outlet

    To eliminate the possibility that the wall outlet you are using is faulty or that there is a blown fuse, plug the power cord into a different wall outlet in a different area of your place of residence.

    If this does not resolve the problem, use the steps in the next section.

    Step 4: Try another Xbox 360 Power Cord and Xbox 360 Power Supply

    If you have a different Xbox 360 Power Cord and Xbox 360 Power Supply, try to use them to test the console. If the console turns on when you use a different power cord and power supply, you need to replace the faulty power cord and power supply. If the console does not turn on, the issue may be with the console itself.

    If this does not resolve the problem, use the steps in the next section.

    Step 5: Obtain a replacement Xbox 360 Power Supply

    If the steps in this article did not resolve the issue and the Xbox 360 Power Supply light continues illuminate red, you need to obtain a replacement power supply.

    let me know how you get on or if you need further assistance ok

    plz rate this solution as i have a whole page of unrated posts, thanks

    Sep 18, 2010 | Microsoft Xbox 360 Console

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    Orange light flashing in powercell pack.console not turning on. tried different powercell pack still not working .used power surge adapter


    Hi,To troubleshoot this problem, try the following steps:

    Examine the power indicator light that is located in the center of the Ring Of Light on your Xbox 360 console. If there is no power to your console, the indicator light is off and the fans are off.
    * Press the power button. The power button and the power indicator light are located in the center of the Ring of Light on the front of your Xbox 360 console. If your Xbox is functioning correctly, the power will turn on.
    * Press the eject button on your console disc drive. If your console turns on when you do this but does not start when you use the power button, there may be a problem with the power button or the console faceplate may not be attached correctly. Contact Xbox Customer Support for more help.

    If the above step does not resolve the problem, examine the power cord where it connects to your console and to the power outlet. Disconnect and then reconnect the power cord at each end to make sure that you firmly connect the cord.

    If this does not resolve the problem, see whether the power cord is plugged in to any device other than a typical power outlet. For example, the power cord may be attached to an extension cord. If this is the case, remove this device and then plug the power supply directly into a power outlet.

    If the problem is not a connection problem, examine the light on the Xbox 360 Power Supply.
    * A green light indicates that the power supply is functioning correctly. If the light is not green, contact Xbox Customer Support for more help.If these steps do not resolve the problem, your console needs service.
    Thank you!

    May 11, 2010 | Microsoft Xbox 360 Console

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    Three red lights flashing


    Three red lights flashing means that there is a hardware fault.
    Check your power supply light 1. Turn on your Xbox 360 console. 2. Take a look at the light on the power supply.
    The power supply light is located on the end of the rectangular box in the middle of your power cord. If your power supply light is green
    Solution 1: Check your power supply cables
    Unplug and reconnect your power supply. Here’s how:
    Disconnect the power cord from the back of your console. Unplug the power cord from the wall outlet and from the power supply unit
    Reconnect the power cord to the console. Then plug the power cord back into the wall outlet and the power supply unit.
    Make sure that all three power supply connections are firmly secured.
    Turn on your console.
    Before you perform solution 2, I would suggest you to go through following links.
    http://support.xbox.com/support/en/us/nxe/kb.aspx?ID=907534&lcid=1033&category=hardware

    and
    Following link is an interactive troubleshooting link.
    http://support.xbox.com/support/en/us/xbox360/hardware/console/troubleshootingconsoleproblems/flashinglights.aspx
    Solution 2: Submit a console repair request
    Your console needs to be repaired. There are no additional troubleshooting steps. To begin the online repair process, click one of the following links: I am a U.S. customerI am a customer outside the U.S.


    This solution is absolutely FREE, so please rate and give positive feedback.
    Thank :)

    May 09, 2010 | Microsoft Xbox 360 Console

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    Red light on power box for 360


    i have to personally dissagree with 'wildbear' :-)
    well not actually dissagree but i think the problem will be at lot less technical than all the writing he has done.
    a simpler check.......does the 360 'switch on' ??
    i assume with a red light on the power brick it dosnt ??
    the problem is more likely a faulty pin (terminal) inside one of the USB slots you have been using for either a controller charger or wired controller (or a usb memory stick to play music thru ur xbox??)......plugging chargers/wired controllers in & out of either the 2 front slots (behind the flap) or the 1 at the back can sumtimes bend one of the terminals causing it to touch the outer casing of the usb slot ?? if it does this it shorts the board of the 360 which in turn stops u powering up the 360 all together :-(
    one of the signs of this is a 'RED' light on the power brick & the 360 not powering up at all !! but sumtimes the power brick light will stay orange or even green.....even with this fault ! it dosnt always turn red !
    One way to rectify it is (un-plug the powere brick from the mains first) & unplug ALL USB CONNECTIONS TO THE 360 !! (controller chargers ect) & try powering up the 360 !! (after plugging it back in)
    if this fails ur gonna need a torch & a little screw driver (or tweezers) un-plug everything from the 360 & look inside ALL usb slots you have used ! check to see if any of the prongs have bent accidently whilst plugging in & out chargers ect ..... if they have straighten them so they are not touching any of the sides of the usb slot....
    after doing this ...plug back in and 'hopefully' Whoooop Whooooop :-)

    hope this helps ??
    failing this it maybe as wildbear suggests & its a problem with the power brick altho i very much doubt it ?? they normally way out live an xbox !
    remember thumbs up if this helps :-)

    Jan 01, 2010 | Microsoft Xbox 360 Console

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    Xbox 360 won't turn on


    I had this problem. Make sure the pins in the USB ports (2 on the front and 1 on the back of the console) aren't bent and there's nothing obstructing them. I unbent some of the metal inside these ports, and voila! I have a working xbox.

    Oct 09, 2009 | Microsoft Xbox 360 Console

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    Power brick colour


    Alright, lets fix this!
     Xbox 360 power supply light is orange or yellow.
    Usually when the Xbox 360 power supply light is orange it's on standby so there is no problem with your Xbox 360 console but the power supply can't supply it with power !

    First you have to try unplugging the Xbox 360 power supply from the console & unplugging the power cord from the wall outlet also unplug the Xbox 360 power supply from the power cord, wait for a minute then reconnect it all back , also try it on another wall outlet without any extension cords at all.
    If it's still doing the same it will be definitely a fault with the Xbox 360 power supply.
    So, in this case please contact Xbox 360 customer support to fulfill the Xbox 360 power supply.

    Xbox 360 power supply light is red.
    There is something wrong with the Xbox 360 power supply connection so try unplugging the Xbox 360 power supply from the console & unplugging the power cord from the wall outlet also unplug the Xbox 360 power supply from the power cord, wait for minute then reconnect it all back , also try it on another wall outlet without any extension cord at all.

    If it's still red that would be for sure a fault with the Xbox 360 power supply .
    So, then contact Xbox 360 customer support to fulfill your Xbox 360 power supply .



    You can also find replacement power cords many places online. See if you can get your hands on another cord and try that to see if its the current power cord.
    Hope this helps you out! Please don't forget to rate :)

    Apr 10, 2009 | Microsoft Xbox 360 Console

    1 Answer

    Red Light on Plug in connecter thing


    Sounds like there is something wrong with the Xbox 360 power supply, try unplugging the Xbox 360 power supply from the console and unplug the power cord from the wall outlet also unplug the Xbox 360 power supply from the power cord. Give it a minute then reconnect it all back, also try it on another wall outlet without any extension cord at all.

    If it's still red that suggests fault with your Xbox 360 power supply so will need to contact Xbox 360 customer support if its under warranty they should be able to sort it out for you. If out of warranty it might cost you for a new power supply!

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    Dead Xbox 360


    Yes, the power brick has a yellow/orangeish light, It does not turn green when I try to power on the console.

    Aug 20, 2008 | Microsoft Xbox 360 Console

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