Question about Sony VAIO GRX550 Notebook

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My Sony Vaio Is Not Starting Up - Sony VAIO GRX550 Notebook

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Hi aleena_khan.
Based on the information you have provided, the issue might be due to the Battery or the Power settings.
As the issue might be due to the Power Unit in the Notebook, this might also be related to the Hardware problem(Power Unit).

Hence, it would be better to get the Unit examined at the authorized Service Center.

However, you may first try performing the troubleshooting steps which I have mentioned below:

http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&externalId=C390934&fes=true&mdl=PCGK33P

The above link has all the possible troubleshooting steps.

Hence, please try performing all the troubleshooting steps mentioned on the page.

Performing the steps should resolve the issue.

If the issue still persists even after performing all the troubleshooting steps, the issue might be Hardware related.

Hope this helps.

Please feel free to contact for further information and assistance.

Posted on Sep 23, 2010

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