Question about HP PAVILION A6230N DESKTOP PC
I bought this new PC in Oct. at Best Buy. All the software was pre-installed. I just had a huge crash. I had no software CD. A friend put XP on me so I do some things on my PC. Now I want my Vista back. I paid for it already once. What can I do?
1. Has your mate reformated the hard drive when loading XP?
2. Do you have the Product Key?, (This should be on the case on a little Microsoft sticker)
If no to question 1, you need to contact the company that sold you the PC to get a copy of the software CD, as the Vista OEM software you need to re-install has been deleted.
If no to question 2, you you need to contact the company that sold you the PC and get one, or report them to Microsoft.
Posted on May 09, 2008
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