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Konica minolta bizhub 500 has malfunction : c-3902. i tried powering off and unplugging...no help... now what?

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This is a fusing unit problem. Specifically TH@ also known as Thermister 2 is not detecting tempurature the same as TH1. Here is the quote directly from the service manual:
Inferior contact of the thermistor
/2 (TH2)
While in the warm-up condition,
when the thermistor /1 (TH1)
detection temperature gets to the
Ready temperature before the
TH2 detection temperature, the
TH2 detection temperature does
not get to the Ready temperature
a specified period of time after
the TH1 detection temperature
got to the Ready temperature.

Basically what you are going to need is a service tech to come out and replace TH2.
Good Luck and Thank You for using Fixya.

Posted on Aug 31, 2010

Testimonial: "Very Helpful--- not the answer I wanted..... but at least I know what I have to do. Thanks ;)"

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I have bizhub 500. it has power problem, it don't take power. and i checked its power supply it is ok... any one can hepl me ... relpy me .. asim_0334@yahoo.com

Posted on Sep 28, 2012

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