Question about Sagem PVR 6280 Freeview DTV Receiver / 40-Hours Video Recorder

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The box wont record saying the HDD memory is full however it only shows 26% and wont let me open the file or delete the file. further it has lost everything previously recorded

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Hi, this is a common problem, you need to get in touch with the place you have bought it from and tell them your hard drive is corrupt and will need formatting and re-installing the firmware, now depending on how long you have had it they may tell you you need to pay to have it fixed, if they tell you that then you would be better off getting a new one.

the chances are something has over heated and caused the data on the hard drive to be corrupt so even though it only showing 26% it means the rest of the hard drive has corrupt data and cant be recorder on so you only have 26% of your hard drive left that you can use.

over time this will happen to all dtv recorders its nothing you can do either contact the place that sold it to you or have a look in the book that came with it and contact their customer support and explain whats happening, they will then tell you how to access the service mode and this will allow you to format the hard drive and may solve the problem.

we dont have the service menu details here as its only sagem who hold them and they keep it to themselves as its what their engineers use to reset the system and solve any problems.

it may or may not work but you have got nothing to lose so either take it back to where you bought it from and ask them about an exchange or refund or look in the handbook and call sagem customer service team and ask them how to format the harddrive

also check in the settings that this is turned on: OAD Auto Updates enabled.
make sure it is enabled.

also try doing the following to reset the box it may work but most of the time if the hd drive is corrupt it will need replacing before you can record again
1. Turn off the unit for 5 minutes to cause a full reset.
2. Turn on the PVR with everything attached except the aerial.
3. You will get an Er-09 on the display. On my PVR there was no output on the TV screen whatsoever (totally black screen).
4. Press 'OK' on the remote.
5. The box reboots in standby mode.
after this it should say OAD complete this means the firmware has been updated if it dont do anything then the chances are you have all the latest updates and you hard drive is no good.

let me know how you get on or if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks

Posted on Aug 31, 2010

  • carrie444471 Mar 21, 2011

    I had a problem with my sagem box that was similar. It was showing as 75% full although there were only 35 hours taped. It tends to jump from 45% to 75% after taping one hour. I followed the advice here and my box is now showing a much more accurate 47% full. Thank you for posting your advice as I was considering a new box. Caroline

  • paul proctor Mar 21, 2011

    no problem caroline im so glad you found the info helpful in your case as well, you wouldnt believe the amount of people that throw these out or pay for repairs when they can repair it themselves with very little effort, so im glad it helped you as well and saved another device from either ending up at the tip or lining someone else pocket for a repair that anyone could do with only very little guidance, if you have any further problems with anything at all just give the site a try as their are plenty of experts on here that cover basically anything you can think of.

    many thanks for using fixya

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