Whenever I plug in my Modem into my computer, it takes a while to start up as DS blinks for a good five minutes, then it moves over to US and it never stops blinking, not only that, it never goes online. I have the Ethernet plugged in, cable's secure, and powers connected. Someone told me that you don't need the USB connected so I tried that and that doesn't help either. I switched off and still no internet connection. I just installed windows XP and I needed the internet to download the drivers for my video card, sound card etc. Please someone help!
Ur modem has a reset button hit it hard for 30sec
power cycle ( unpulg the power cord )
wait for 1 min plug it back again,
let all lights come back
restart ur pc
it will be up and running
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Re: US doesn't stop blinking!!!
Heres how i install my modems
1.Turn off all equipment
2. Take an ethernet cable going from the modem, and plug it into the ethernet slot on the computer.
3. plug in the modems power and give it 1 min to power up.
4. Power up your computer and see if it gets connection.
1.Go to the control pannel and look at internet connections.
2. Look for your connection (LAN), and see if is connected.
3. If it isnt connected than it is a problem on your ISP's side.
For other support
1. Call your internet service provider for help.
2. Call the customer support line for the modem.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Turn off your modem (unplug it from the wall or surge protector).
Once you have done this, wait for at least ten seconds, if not one full minute. (This allows the modem to reset itself)
Plug the modem back into the wall or surge protector.
The modem will begin its start-up sequence and finally it should respond with a "blinking" connectivity light.
If you have a wireless or wired router connected to your modem you must make certain that you follow the next steps, or the router may not work to provide you with an Internet connection.
1. Unplug the Modem. 2. Unplug the Router. 3. Wait for one full minute. 4. Plug the Modem back in to the wall or surge protector. 5 Wait for the modem to complete its start-up sequence. 6. Plug in the router. (if you plugged in the router the same time you plugged in your modem, start at step #1 and try again...) 7. Wait for the router to finish its start-up sequence. 8. Test the connectivity to the Internet.
If this does not work, please add some clarification as to what service provider you are using, the type of modem/brand, and if you have a router...
Power down your router and computer. Wait 15 seconds, then turn on the router first, then the computer. If this doesn't work, you can also try rebooting the modem as well. You will then need to power all three down, then start with the modem and wait a minute as it boots up and runs its auto-tests, then the router, then the computer.
Theres a small reset button at the back of the modem. You will need a pencil or a pen to press it. Press that button, hold it for at least 10 seconds and see if it works.
If it doesnt, unplug the modem for around a minute, plug it in and try again.
If the problem still persists, something should be wrong from the internet provider. Contact your ISP. Hope that helped.
the ds light is for downstream which is your digital signal simply put...... if the light is not going solid to denote being :"online" there maybe signal related issues. rain will mess up the cable signals as the service is exposed to elements etc.....here is a trick i do with a modem that doesnt want to lock on to good signal.....reboot the damn thing...........give it a minute or two.. if the online light doesnt sync up solid....unscrew the cable connector on the back of the modem while it is powered up and wait 15 seconds////then screw it back on (needs to be hand tight, its like a water hose, if its loose you get signal loss) and give it 10 minutes......if it still doesnt lock up and go solid indicating online then call your cable company, you should not get charged for their service not working correctly..........it then would be something only a tech could fix. but if it does lock up and go solid ....hook up your router , power it up and give it a minute to sense the modem, restart the computer and you should be good to go...
Blinking light means that firmware on your DSL modem just got updated. The modem is pinging the Networ/Computer connected to it. If you open your Modem Page 192.168.1.1 you will see the difference, unless you never have done it before.
The first step to try is to reboot both the router and the cable/DSL modem.
Turn off your computer, and unplug the router and the modem from the mains. Wait one full minute, then plug the modem back in. Wait until the lights stop blinking (until it indicates a steady connection). Once that is complete, plug the router back in, and wait until it also stops blinking. Once the router and modem are both back on, then turn your computer back on and check to see if you have a connection.
If that doesn't work, then take the router out of the picture -- plug a computer directly into the ethernet port on the modem. You should definitely have an Internet connection at that point. If it works, the problem is in the router. If it doesn't, you'll need to call Virgin Media's help desk for assistance.