Question about Philips Magnavox 51MP392H Rear Projection Television

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Magnavox television tv turns on but no audio and mute button is off

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Basic TS - Turn tv off and unplug from wall outlet for 30 seconds. Make sure cable or sat box mute is off. Turn back on. If still no sound, just make sure that a dvd player, vcr or anything else connected to TV has no sound. Check antenna as well as cable or sat channels. If nothing has sound, call a serviceman to check out.

Posted on May 29, 2008

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We lost sound on our Sansui TVD2798 even though the speakers work. Mute button has no effect. Using the remote, we can't find any option for sound off or on.


There usually is an option for turning off the internal speakers as part of the TV setup routine...BUT you may have had a failure of the internal audio in your TV. Your Zenith remote might have a MUTE button which turns off TV sound and displays a mute message or the MUTE buttton might have been pressed accidentally and has become stuck

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hi have you tried scanning all codes with the remote untill it picks up the correct signal if you have the manual it will tell you how to do this if its possible it will work after searching the codes.
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Universal Remote Control Simple Setup

* Point it at a TV set and press the Mute/Power button. (Mute button if TV is already on, or Power button if the TV hasnt already been turned on)

* Keep pointing it at the TV until the TV turns on or muted, most TVs respond in about 5 seconds, the most is up to 20 seconds. (Other universal television remote you find in stores take minutes to program and enter long confusing codes)

* Once the TV is muted or turns on, simply let go of button and you have total control. You can use the remote as if you had the original remote, and responds instantly. ENJOY YOUR FREEDOM of choices with our remote!
Most remote controls require minutes of programming a universal remote code into each television while you read the confusing instruction manual.

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1 Answer

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The OSD consists of several menu options: Picture Adjust, Audio Adjust, TV Tuner Setup, Parental Controls,PIP Set Up, or Special Features. When in the TV menu, select the Audio Adjust and make sure the mute is off. It may be worth checking the manual which is avialble from: http://www.vizio.com/downloads.aspx

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If you already tried the audio button on remote, and turned speakers on, and set monitor volume as varible, and still isn't working, it is possible it is on mute, press mute button to turn on, if not problem, probably is an audio circuit problem.

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1 Answer

Mute and C on the screen


The TV is in factory or demo mode - turn tv off and unplug it from wall outlet for 30 seconds - turn tv back on after 30 seconds and see if problem goes away. If not, press the (volume -) and (channel -) buttons repeatedly for about 10 seconds to see if "C" will go away. If this fails call 1-888-PHILIPS for further assistance (they do Magnavox also).

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Press the up and down volume buttons on the TV at the same time. This will turn off demo mode.

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