Question about Panasonic TOUGHBOOK CF-18 Tablet PC

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I have a panasonic toughbook cf18KHHZBZZ with 60 GB HDD and when i turne it on i get the panasonic screen.....the xp windows screen.... and then a black screen with only the mouse pointer to work but on a black screen. I tried the safe mode but the same result except that it says safe mode on the four corners of the screenand the xp version on top of the screen. I tried the normal mode with the black screen finally again. before it showed up with the problem it was for a long time trying to configure windows office 2003 for un upgrade, and i tried to stop the procedure with the task manager, and finally i turned it off with the power button

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  • Piyal Perera
    Piyal Perera Aug 31, 2010

    Do you have the Windows XP CD with you?

  • cnstt Sep 01, 2010

    yes, but i would not like to proceed with any kind of frmat

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  • Master
  • 528 Answers

OK, you don't need to format. You can insert the CD and restart. You can ask to install but then the computer will say you already have a OS installed. You can press R to repair the OS. Your computer may have a recovery method. Some vendors don't give you a CD but recovery system is fed into a separate partition of the hard disk. See the documentation and check whether you have such a system.
Please feel free to ask for advice any time.
Repairing a OS is quite safe. You will not loose any software or updates.
Remember, don't press R at the first screen where you are given a chance to go to recovery console. There is very little you could do there. First ask to install then ask to repair the existing one.
After repairing the system, the first thing you need to do is to install a reliable Antivirus Software.

Posted on Sep 02, 2010

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Posted on Jan 02, 2017

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