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I had purchased samsung refrigerator of model SR-32 EMB, 310 liters almost 9years back. All along it has given trouble free service Recently the compressor failed and a new one is replaced by your authorised service center at Hyderabad. The problem is the water is not getting drained automatically as earlier. The technician arranged an outlet tube at the backside and the water gets collected in the container provided by us .Everyday the water is to be collected and thrown outside. sometimes the water also leaks under the refrigerator. The mechanic says in earlier models the water used to get collected in the disc fixed on the compressor but the new model there is no provision.Now it is like a frost model although it is a defrost model.How long we have to put up with this nuisance? Is there no remedy?Cant the company do something in this matter? we are based at Hyderabad. Pl advise immediately. My email address is nslnarasimhaswamy@yahoo.co.in

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

aborcass
  • 2651 Answers

SOURCE: Loud banging noise and water leaking

not much can be done about compressore noise, short of replacing it. but your drain issue is easily fixed, with that whirlpool heat strap you mentioned.it actually wraps around the heater in frezer section and the idea is that when the unit goes into a defrost cycle(3 or 4 times a day) the heater heats the strap(which runs into drain tube) up as well, preventing tube from freeezing up and eventually backing up into your freezer floor

Posted on Feb 24, 2008

aborcass
  • 2651 Answers

SOURCE: defroster leaks

you have a clogged defrost drain tube. removing back panel of freezer will give you acess to drain trough, melt away the ice with a hair dryer, youll find a drain hole under there somwhere,pouring boiling water down the drain will clear it pretty quickly( i use a steam machine purchased from the infomercials works awesome, after you clear it and all water drain down tube wrap a piece of solid copper wirearound the heater( black calrod heater right above the drain trough) and stick it in the whole maybe an inch or so. now everythime the heater comes on to defrost it will prevent the hole from freezing over

Posted on Feb 25, 2008

aborcass
  • 2651 Answers

SOURCE: Refrigerator/ water collecting under veggie bins

sounds like you do have a clogged drain tube, its self defrosting but the defrost water is pooling under hte crispers instead of in the drain pan under unit.so you ll either have to remove hte rear panel of freezer and locate the drain trough/ tube, and defrost it allowing for water to drain down, o rclear all the tube leading down to the drain pan.

Posted on Mar 21, 2008

jgwhomeequip
  • 1902 Answers

SOURCE: Water leak from my Kenmore refrigerator

Your problem is most likely a clogged drain line. Which is located in the back bottom of the freezer a little hole. Run some hot water down it with a spray bottom and it should resolve your issue. Also yes a Tech will be able to fix this problem

Posted on Jun 01, 2009

woodchuck789
  • 4059 Answers

SOURCE: How do I unclog defrost drain on a model TBX18W?

Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

Posted on Sep 26, 2009

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