Question about Apple Computers & Internet
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Posted on Jan 02, 2017
So clearly the Macintosh sees and recognizes the printer. WIll it let you queue a document to the printer? After you do, you will see an extra icon on the Dock that represents the printer queue. Open it up and see what is happening to the printer job. If it disappears, it was sent to the printer and the Mac thinks it was printer successfully; if it isn't printed then you have either a bad printer or a bad printer driver. If it stays in the queue and goes to "hold" state, look in the log to see what the error was -- the Mac is unable to negotiate with the printer to get your file printed.
Posted on Jun 18, 2010
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