Its very simple, Prada only supports Jpeg images. Same thing happened to me when i bought this phone. Just make sure the wallpapers or pictures you are trying to upload are in Jpeg Format and it should be fine!
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Edit the contact's information.Touch the Edit icon or, if it's unavailable, touch the Action Overflow or Menu icon and choose the Edit or Edit Contact command.
Touch the icon where the contact's picture would go, or touch the existing picture assigned to the contact.
When no picture is assigned, the icon shows a generic human image.
Touch the Choose Photo from Gallery command.
The option could be titled Select Photo from Gallery or just Gallery.
If you have another image management app on your phone, you can instead choose the app's command from the list.
Browse the Gallery to look for a suitable image.
Touch the image you want to use for the contact.
Optionally, crop the image.
You can use the figure as a guide, though the cropping tool on your phone may look different from the one shown in the figure.
Touch the Save button to set the cropped image.
At this point, the image is cropped and set in the contact's information, but that information hasn't yet been saved.
If necessary, touch the Done or Save button to finish editing the contact.
The image is assigned, and it appears whenever the contact is referenced on your phone.
go to your contacts menu. Click the contact person you wanted to attach a picture. Press the options menu on the device and click edit. The page edit contacts will appear. On the upper corner you will see the picture frame with the plus sign. Click it and the select photo will appear. Album or Take a Photo. It depends where you have the picture of the contact. Browse through there and select the picture you wanted to add. After selecting then press save. Now you have a picture on your contacts. Hope i have helped you in anyway..
if you mean how to remove the picture from a contact. goto the that contact name.
Press options then select edit contact.
Press the up button, the picture should highlight.
Press the OK button.
Scroll up to #1 which is none, the press OK.
The picture should be gone
Try to pull up their info/profile in the contact list of your phone. Once you pull them up, go to "options", then "edit" or "edit contact", whichever option is available on your particular model of phone. Most phones have a space that says "caller image" or "Picture ID". As long as you have one of these options (or one similar), all you have to do is have a picture of that person saved to your phone and select it when you click on the "caller image" or "Picture ID" field in your edit-mode. Hope this helps! Have a nice day!
Create contact (Menu 2.3)
Use this menu to add a new contact to Phonebook.
Storing a number in the phone’s memory
1. Select Phone.
2. Change the settings or enter information about the
• First name/Last name: assign a name.
• Mobile/Home/Office/Fax/Other: add a
number in any category.
You can change the number type, or set the
number as the default for the contact by
pressing <Options> and selecting Change
type or Mark as default number.
• Email: assign an e-mail address.
• Graphic ID: assign a caller ID image to alert you to a call from the person.
• Ringtone: assign a ringtone to alert you to a
call from the person.
• Group: assign the number to a caller group.
• Birthday: enter the person’s birthday.
• Notes: add a memo about the person.
3. Press <Save> or [ ] to save the contact.
Storing a number on the SIM card
1. Select SIM.
2. Select New or Update.
3. Enter information about the contact:
• Name: assign a name.
• Phone number: add a number.
• Location: assign a location number.
4. Press <Save> or [ ] to save the contact.
This might be a possible solution....as I have had the same problem, with 2 phones... Finally, I went to another cell phone rep - and we FIXED the problem!
My cell phone numbers in my phonebook are all saved with "1-area code-phone number" ie: 1-555-555-5555. The problem came from when people were calling me, locally, their number would come in as are code-phone number ie: 555-555-5555. The cell phone couldn't match the caller ID perfectly, so it would alternate between blank pictures, black pictures, wrong pictures.
Re-save your numbers, without the 1, and it should work fine - well, it did on my phone! :) Good luck!