Question about Office Equipment & Supplies
Ok - very frustrated here. I consider myself pretty electronically savvy, and I can't figure this one out for the life of me.
I have just purchased a Brother MFC-685CW multi-function printer. I went through the wireless network setup process using the "control panel" on the machine, and everything worked fine and it says it is connected. I have verified in my router admin page that the printer is indeed connected to the network.
However, I have tried installing the printer on 2 different PCs, and Windows shows the printer as "Ready". I have set these up using a Standard TCP/IP port, and then used the driver from the CD they provided. However, when I try to print the job fails. No error message, it just finally dies and says it couldn't print.
It seems to me that the computers on the network just can't "talk" to hte printer.
What am I missing?
First, I would recommend NOT trying to manually install this printer by using the add printer wizard in windows and selecting the the port and drivers to use. I would use the install cd to set this all up, it makes setting up this printer MUCH easier. If you are unable to use the install cd then get the IP address for the printer from your router admin page then with the printer "installed" go into the printer properties, go into the port, add a port, and instead of using a printer name just type the IP address for the printer in. Also for any networked printer make sure you don't have a firewall blocking it (this would include making sure that if the printer requires a port opened in the router that all requests for that port are routed to the IP address of the printer).
Posted on May 09, 2008
I tried re-installing using the install CD but that didn't work. What I did was to configure the printer driver to address the printer's IP address directly. That worked. I also enabled the firewall, with an exception for file and print sharing on the LAN, because that had been disabled as part of the trouble-shooting. The firewall did not cause the problem.
Thanks for the help.
Posted on Dec 27, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
Oct 18, 2011 | Brother MFC-685cw InkJet Printer
In order to print in
Black and White using grayscale, you will need to adjust the printing
preferences within the driver. To change the printer properties complete
the following steps:
1. Open the Printers
2. Right click
on the Brother printer driver and left click Printing
3. Click the
APPLY => OK. Your printer will now print in
If you need more help come back.Post /
thumbs / testimonial are
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