Question about SanDisk Sansa MP3 Player

1 Answer

Wont turn on

I plug it in the computer and it says "connected" and shows me after a while that the battery is fully charged. but when i go to turn it on, it says sandisk, and goes right back off. ive tried reseting it but it doesnt work

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  • krr_murphy May 18, 2008

    IT TURNS ON BUT IT NEVER READS IT. IT WOULD SAY "SANDISK" AND THEN TURNS OFF RIGHT AWAY. IT ALSO WON'T READ ON THE COMPUTER.

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 28, 2008

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I have connected my nanomax ipod to the computer and it is not charging.how should i charge it?


Good morning, afternoon, evening or night; whatever time you are viewing this solution post. Thank you for choosing FixYa to solve your problem. So you have connected your Nanomax iPod to the computer and it's not charging like it's supposed to, and you want to know how you should charge it properly? There are two ways you can charge the battery - charging via your Dock Connector to USB Cable, or the Apple USB Power Adapter (which is sold separately). Here are the step by step instructions to charging your and Nanomax.

Using the Dock Connector to USB Cable
  1. Using your Dock Connector to USB Cable, plug the dock connector end to your iPod and plug the USB end to your computer. Make sure the computer you are using has a USB 2.0 port (check your computer's technical specifications to see if it's USB 2.0 certified). Most USB ports on the keyboards of laptops do not provide enough power to perform charging activities. If you have a Docking Station, plug the docking connector into the station and placed the iPod in the station as well.
  2. Make sure your computer is fully awake and not asleep (meaning in sleep mode).
  3. A fully charged battery takes 3 hours to complete. An 80% charged battery takes an hour and 30 minutes. The battery is charging when it shows the charging icon (a battery not fully shaded in green, with a lightning bolt).The battery is done charging when the "fully charged" icon shows (a green-shaded battery with a 2-prong plug showing).
  4. When you are done, disconnect the cable from your computer.
Using the Apple USB Power Adapter
  1. Connect the Alternating Current (AC) Plug Adapter with the power adapter (if connected already, skip this step).
  2. Using your Dock Connector to USB Cable, connect the dock connector end to your iPod and the USB end to the power adapter.
  3. Plug the power adapter into a polarized wall outlet or surge protector outlet.
I think you connected everything correctly, but the USB port on your computer did not have enough power to charge your battery. If that's the case, you will have to find a computer that has a USB 2.0 port on it (like a desktop PC or MAC, or a car adapter charging device) and connect to it, or use the USB Power Adapter (sold seperately). I think this pretty much answers your question. I hope this benefits you the best way possible. Once again, thank you for choosing Fixya as your one-stop solution spot for your problems. Have a good day, evening or night; whatever time you are viewing this, and visit us again the next you need assistance troubleshooting.

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<p>Apple iPod touch is a personal audio player with the ability to store and play MP3 files, digital video and downloadable games and applications. The unit is powered by a rechargeable battery. When charging the battery for the first time, ensure that the battery is fully charged. From there you can turn it on or removing the device from the charger, if desired, regardless of battery level. <br /> <p><br /> <p>1. Enter the main connection for the iPod cable to the socket at the bottom of the iPod touch. <br /> <p><br /> <p>2. Insert the small plug into a USB port on your computer. Turn on the computer. Alternatively, an iPod charger, sold separately, you can recharge your iPod touch with a socket. Connect the wall charger into an AC outlet. Insert the plug on the door of the small wall charger. The battery icon located in the upper right corner of the screen, the battery is charging. <br /> <p><br /> <p>3. Let the battery fully charged. When the battery icon to indicate the device is fully charged, remove the iPod from the cable. <br />

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If you don't see the status light, iPod shuffle might not be connected to a high-power USB port. Try another USB port on your computer.

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Ignore instructions that came with it - they don't work.

Here's how to charge - I discovered this with mine:
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2. pressed the left side middle button twice - this will turn it on and go into music like you're playing a song.

3. Now turn the mp3 player on by switching the button on the right side of the device to the on position. It will suddenly show you it's charging - the battery on the front of the mp3 player will have a signal pulsing through it.

4. It will turn off after one minute. It's literally half charged now. Strange I know. Repeat from step 1 and it will fully charged.

If it doesn't fully charge after it turns itself off after 1 minute the 2nd time, then repeat steps from 1, one more time, but this time when it turns itself off after a minute, still leave it connected to the computer for 10 mins even though it looks like it's off. Then disconnect it physically from computer, turn it on with the on button on the right side, press the left side middle button twice and look at the battery on the screen - it should be fully charged now.

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