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Jabra BT 5010

Been charging for over hours and red indicator light won't go off. I test to see if it's charged by turning it off/on (I think) and it still does not work. I received it today in the mail. Purchased Brand new.

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  • cotty2007 May 11, 2008

    Same problem, opened mine up from the mail today and its been on charge over ten hours with no green light showing just solid red - cant pair it up with any other devices

  • Anonymous Jun 07, 2008

    Same here, red light after 10 hrs charge.

    Is this a common problem?

  • stegall Jun 20, 2008

    same problem- will BT 5010 will not charge. Red light will not turn Green.

  • Anonymous Jun 23, 2008

    Same problem here

  • fsavat Jul 03, 2008

    I just had the same problem. Charing for hours but still red light and can't turn the headset on.

  • parkguy Jul 16, 2008

    OK, now I don't feel alone. Over 24 hrs. and no green light. Tried both USB and AC adapter. Sent it back and got a new one. Same problem now. Is this just a bad batch of Jabras?

  • wijnie Jul 19, 2008

    Same here, charging over usb 2.0 at first for 2 hours, lateron for 6 hours, but red light stays on, thereafter for more than 6 hours on 220V Charger, red light stays on, with no change. pushing buttons on/off, nothing helps to bring it to life.

  • stacyroth10 Aug 23, 2008

    Model BT150 wont turn on...Charge and charge .....nothing

  • Anonymous Oct 04, 2008

    bei mir hier auch der schrott geht zurück !!!

  • Anonymous Oct 09, 2008

    Same issue..

  • Anonymous Dec 15, 2008

    JABRA 5010 - Charging process as per instructions. Unit never charges fully, red "charging light" remains on, unit will not turn on. Faulty unit? Purchased online via ebay retailer. They shipped me a 2nd unit -exactly the same. Their answer - refund my money. It seems a significant batch of faulty units - JABRA - are you aware of this? When I called JABRA, their answer - talk to the retailer.......arghhhh!

  • Andreea23 Feb 18, 2009

    I have the same problem. Before Christmas I bought two Jabra BT 500, one for me and one for my mom. I opened one up and charged and it worked fine, but when I gave the other one to my mom it wouldn't charge! Then I went online, to a different retailer, and purchased a new one and I just got it today - same problem - it won't charge. I think this is a bad batch of Jabra BT 500s. However, I don't want to discourage users from trying it. I've had numerous Jabras along the years and I've loved every single one of them. I've had to replace them for reasons of wear and tear, dog chewing, etc, but it's a great product overall. I just hope they get their act together again!!

  • Anonymous Apr 21, 2009

    Me too



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I have the same exact problem... I went to the shop and replaced it and again the new one doesn't charge. F***** jabra did anyone tried to call the jabra support about this ?

Posted on Jul 24, 2008

  • mozinator Jul 28, 2008

    The only provided solution for this problem is to change the device. The hardware is faulty. There is no real solution. the jabra support may help you in this. Expect 10 days to get your new device back...



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