Question about Creative Labs ZEN V Plus MP3 Player

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When plugged into computer the computer shows malfunctioning and device not recognized

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  • xospoiledx33 May 09, 2008

    my mp3 does the same thing.
    it says that it is not recognized
    and that it can not be found on
    my computer anymore.

  • Anonymous May 12, 2008

    Same here. Would be nice to have some tips on how to make this work. My player still recharges, and it plays music, but since it's "not recognized" I can't put any new music on it. Bleh.

  • Anonymous Jun 05, 2008

    when plugged into computer the computer shows malfunctioning and device not recognized

  • Anonymous Jun 18, 2008

    when trying to sync via Creative sync manager, the device just died.

  • tkdagurll123 Jun 21, 2008

    yea mine does that too. I can listen to music on it, but i cant put any music on the mp3. It charges up just fine, but my computer says "device is not found, please insert mp3" and i want to put more music on it....

  • roberthamal Jun 27, 2008

    when i plug my creative zen into the computer the computer recognises a device and says found new hardware but when i click on the usb icon a message comes up saying the usb device attached to this computer has malfunctioned and windows does not recocnise it, can anyone help me with this problem????

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MINE DOES THE SAME THING [COMMENT BY GUEST 2 POSTED IN MAY 12TH]

Posted on Jun 15, 2008

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Me, too. It worked fine and then all of the sudden...Nothin.

Posted on May 30, 2008

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1 Answer

When i plug it in i get an error message "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it"


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Go to Start --> Control Panel --> Printers and Other Hardware --> System --> hardware --> device manager --> right click on the usb port that is malfunctioning (should have a red or yellow exclamation by it), right-click it and click on Update Driver

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