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I bought the HP officejet j3680 all-in-one a few months ago and have been trying to get the machine to scan and have not been able to so. Please help a I desperately need to scan several documents.

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Hi,

Please reply to me for below question so i could understand the problem before we start.

  1. Computer Operating system?
  2. How is the printer connected to Computer?
  3. Is the HP full feature software pack is installed?
  4. What is the error that you get while attempt to scan?
  5. Does the printer makes photo copies?
Regards
Riztech

Posted on Aug 31, 2010

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1 Answer

We have a new hp officejet J3680 all in one printer. we can not get it to scan but it does fax and print. Help!!!


Hi,

Please click here to download and install the full-feature software driver and then try scanning. Make sure that the USB cable is disconnected before installing.

Regards
Riztech

Sep 06, 2010 | HP J3680 Officejet All In One Printer

1 Answer

HP J3680 Officejet shows scanner error, will not copy or fax


typically this is a software problem. Please check to make sure you have the correct and most up to date driver installed

Jul 21, 2010 | HP J3680 Officejet All In One Printer

1 Answer

How do I use the scan feature on my HP Officejet J3680 All in One. I pressed the "scan" button and received message "No scan option, refer to device documentation to troubleshoot". I do not have "device...


Hi,

The HP Digital Imaging Monitor (DIM) software must be running in order to scan from the printer.

  1. Click Start , and then click Run .
  2. In the Open text box, type msconfig , and then click OK .
  3. In the System Configuration Utility window, click the Startup tab.
  4. Search the list for HP Digital Imaging Monitor .If HP Digital Imaging Monitor is not on the list, the driver was not correctly installed or a custom install was used. You need to reinstall the software.
  5. Select the HP Digital Imaging Monitor check box.
  6. Click Apply , and then click Close .
  7. Click Restart to restart the computer.
  8. Try scanning again
Regards,
Riztech

Jun 16, 2010 | HP J3680 Officejet All In One Printer

1 Answer

Help! My mother has a nearly new HP Office Jet Printer/Fax J3680 which was working perfectly for several months until a few days ago. Nothing changed inside the house that we can determine: nothing was...


Hello there, Suggest you confirm the phone line (The one going to the wall...) is plugged into the phone line port labeled -1-Line- and not -2-Ext- 1-Line is the outer most one of the two on the back of the machine.

If it's in the wrong port the device to act in the manner you discribed.

Thumbs Up!
RAy

Jun 05, 2010 | HP Officejet J3680 Multifunction Printer...

1 Answer

Need advice on how to resize images using the scanner on the hp officejet j3680, I want to take one image from scanned page and make it a certain sizem may last scanner was great and easy to use this one...


I believe you can only adjust it from within your destination scan program. In other words, scan first, open the scan in your editing program and adjust the size from there.

Sep 18, 2009 | HP J3680 Officejet All In One Printer

1 Answer

I can not scan. it said "No scan options" and referer to device documentation.


At first delete your scanner software, then restart ur machine, at that time the machine required the scanner driver. insert ur scanner driver cd and instal it

Sep 16, 2009 | HP J3680 Officejet All In One Printer

1 Answer

HP J3680 All in One


I would like to refer to the user's manual, where normally all basic functionalities of the machine should be described perfectly.
if you don't have the manual anymore, you can find it here:
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&product=3441026&lang=en

Jun 21, 2009 | HP J3680 Officejet All In One Printer

1 Answer

Continuous Alignment Message, Please Wait.


Hi,

Click here and follow the instructions to do a partial reset on your printer and try to align cartridges. Click here for instructions to align cartridges.

Jun 08, 2009 | HP J3680 Officejet All In One Printer

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