Question about Lexmark X6170 All-In-One InkJet Printer

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Error 50C message

I have a Lexmark X5150. I started getting multiple on-screen messages about problems with the printer. First--the printer error 50C message, then a invalid port message. I had the black cartridge refilled and installed a brand-new color one. I am still getting the error 50c message. I have uninstalled/reinstalled the printer using the disc, removed the cartridges/ cleaned the cartridges, disconnected/reconnected the electrical source, and disconnected/reconnected the usb source. What else can I do????? Any suggestions are appreciated...........

ecollins@northstate.net

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  • jassun Jun 02, 2008

    I tried disconnecting it, taking out the cartridge, reloading, even not using it for weeks but the error still remains! I dont have a manual for this one...last thing I am thinking is to buy a new cartridge, this one is practically new though!

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  • 4,041 Answers

K try
Resetting purge counter:

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the “up arrow” key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.

Posted on Jan 30, 2010

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1 Answer

Says erorr 50c on my lexmark x5150


The 50c error indicates a problem with your cartridge. This article will help you determine and resolve the issue: Cartridge Error 50C and Other Errors on the Lexmark X5100/X6100 Series LCD Screen.

Apr 20, 2011 | Lexmark X5150 All-In-One InkJet Printer

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Keep getting an error 50C and color ink cart. missing


Here's an article in the Lexmark website on "Cartridge Error 50C" and Other Errors on the Lexmark X5100/X6100 Series LCD Screen to guide you on what to do. Just click on this link: http://bit.ly/8Zf7ef. Follow the troubleshooting steps. Hope this helps.

Jul 15, 2010 | Lexmark X5150 All-In-One InkJet Printer

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Errir 50C


Try these solutions from Lexmark online support: (apparently one of your print cartridges has shorted)

Lexmark X5150 Error 50C

Jan 09, 2010 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Error 50c


Hi there Error 50c
Gave it a go it may work for yours.
Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Dec 27, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Lexmark all in one error


hi deborah,

thanks for using fixya.

The error that you are getting as well as the solution to the error can be found in the device's manual. troubleshooting also includes illustrations on how to get things done.

here is the link from lexmark.

http://www.lexmark.com/publications/pdfs/x5150/eng/ug.pdf

hope this helps.

regards,

voodoo

May 16, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

LEXMARK X5150 CARTRIDGE ERROR


Try this --
Cartridge Error 50C
Your print cartridge has shorted.

  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.
  4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.
Cartridge Error
Complete the following instructions:
  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges

Nov 18, 2008 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

It will not print


Try to reinstall the printer driver 

Nov 13, 2008 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Error code 50c


Cartridge Error 50C
Your print cartridge has shorted.
  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.If this does not resolve the issue then try the next steps.
  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges.

May 26, 2008 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

ERROR CODE 50C


you need to buy the "original ink" it connot detect by generic ink.

Dec 31, 2007 | Lexmark X5150 All-In-One InkJet Printer

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