Question about Nintendo Wii Console

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Put game in got error cant read disk . read Manuel turned off unplugged unit turned on same thing happens no matter what wii disk i put in. it didny drop it its sitting where it always does

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  • lardner170 Aug 31, 2010

    We have owned it maybe 3 years not sure. My son usually plays it everyday for a few hours.We dont have a Wii lens cleaner can I get that at a best buy?

  • lardner170 Aug 31, 2010

    Thanks will try it tomorrow

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  • Master
  • 864 Answers

Well lets start off with how long have you owned the nintendo wii? have you owned it for a few years? or is it new and still under warranty? When you do play the wii how long do you generally play it for? Do you own a nintendo Wii lens cleaner and if so have you tried it?
Now if you can please answer these questions even though some may seem obvious it will help us in being able too diagnose the problem and then either help you fix it or from there figure out whats wrong so it can be fixed. I am a nintendo WII repair expert and have helped many people with this problem, So the issue is well within my abilities. So please follow up with a comment on the above questions. Thanks, Midwest-tek

Posted on Aug 31, 2010

  • 5 more comments 
  • Nathan Ayers
    Nathan Ayers Aug 31, 2010

    Generally i would say yes you can but its not always a sure thing if they have them in stock. Good places to check locally are like Gamestop's or gamecrazy 2nd hand video game stores, Walmarts will generaly have them and Best buy. Best thing to do is call them and ask them if they have it. From doing a google shopping search it says online best buy does carry the nintendo wii lens cleaning kit. Be sure to buy the nintendo one as in my experience the 3rd party lens cleaning kits never work as good as nintendos. Online the price is about 10 dollars.

  • lardner170 Aug 31, 2010

    So this should be my next step before anything else?

  • Nathan Ayers
    Nathan Ayers Aug 31, 2010

    Cause the wii can get dust in there but that wouldnt effect your problem. First you should try to clean the lens with a nintendo approved cleaning kit. From there depending on if it works. Is to listen to see if the disk is spinning or if the motor in the disc drive has failed. Which does happen around now. This usually can happen if game discs where always left in the drive. As Nintendo states this may cause more strain on the drive. So lets try the cleaning kit when you can get it and we can go from there. Let me know if you have any other questions till then. Thanks, Midwest-tek

  • Nathan Ayers
    Nathan Ayers Aug 31, 2010

    to add to your comment yes it should be your next step. As crazy as it sounds but it could just be a dusty lens. In my experiences in repairing wii consoles they never usually have to much dust inside the unit just the lens.

  • Nathan Ayers
    Nathan Ayers Aug 31, 2010

    I guess i misworded my self. When i said the we can get dust in there but thats not the problem. I meant the wii cannot get dust usually inside the units cooling fan like a computer. It can but this never is really much of a problem. Hope thats not too confusing. Thanks, Midwest-tek

  • Nathan Ayers
    Nathan Ayers Aug 31, 2010

    Also i should note that the lens cleaner may not solve the problem of the unit if the disc drive has failed. If the disc drive has failed there are very few things you can do. You would be able to replace the disc drive yourself. Pay Nintendo to replace the disc drive (but that costs as much as buying a new wii or just short of that cost). You pay a online repair company to repair the unit or sell it to one of these companies and use that cost to purchase a new wii console. Just keep all of your games controllers and everything and just sell the console with the failed drive. It only costs about 50$usd-80$usd to replace the d2b dvd drive in the WII. An its really not all that hard to do if that is the case. Hardest part is taking the Wii apart. Then the disc drive itself is only 2 wires. But as i said lets get the lens cleaner and cross your fingers and see what happens from there. Thanks, MIDWEst-Tek

  • Nathan Ayers
    Nathan Ayers Aug 31, 2010

    ok well tommorrow when you try just follow up with a comment and as soon as i get the email i will be here to assist you from there. I usually am on fixya from Noon CST to Midnight CST. Thanks, Midwest-tek

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