I had 2 computers that this hard drive worked on, started having problems with one and reformatted it back to factory specs (after attempts to reintaller missing drivers,update windows and sony VAIO etc.), after an update is when it could no longer be recognized (neither computer recognizes it), I'm afraid one of my restore attempts might have done something to it and I do not know how to troubleshoot it and Western Digital site is little to no help. My computer cannot open their help files. It's Western digital, looks series 1 from pic on WD site - but Model # does not match up exactly is on mine WD800B006. Any ideas?
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I'm guessing the HDD needs to be reformatted. To reformat... ALERT THIS WILL ERASE EVERYTHING ON YOUR HARD DRIVE. if there is import information that is not backed up, back it up on a computer that recognizes the drive. Go to control panel in the start menu, then to system and security, then Administrative tools, then computer management, then storage, Disk management,
This will list all storage devices that are connected to the computer. Based on the names you should be able to tell which one is the western digital. Right click, format and follow the formatting wizard. Format the drive as NTFS. Allocate all available space to 1 NTFS partition unless you would like multiple partitions.
Probably not the right answer for your problem. Mine is an external 1 TB Simple Drive. Mine wouldn't respond at all. I unplugged the power cable from the back of the hard drive and replugged it in and instantly it worked. I had tried rebooting the computer, plugging/unplugging over and over into the computer and that didn't work.
It sounds like you have a serious problem. If you cannot get the HDD to read at all and your computer will not recognize it, you have a bad "sector" of the drive. As a metaphor: Your drive has little "squares," each square stores information on it. Your computer will break the data down into these squares and store it in segments. When your computer freezes its because it is "confused" as to why it cannot store the data. When you remove the HDD, the computer then assumes it's to stop and resumes regular activity. The solution: A)Go to “My Computer” right click on the Hard Drives icon and go to “Properties,” then go to “Tools” and then to “Error Checking.”Also then “Defragment” If that doesn’t work: B)Try to reinstall the updated drivers on the manufactures web-site.After you have reinstalled the drivers reformat the Hard Drive.Reformat your hard drive by going into "My Computer" and right clicking the HDD and selecting "Format." Follow the prompt.
my Buffalo external hard disc can be detected by laptop, but my access is denied. When i click on the hard disc icon, it popped out a message box prompting me to reformat my hard disc. Is there any other way to retrieve my files before reformat or is there any other way to recover my files after reformat? Is there any other way to troubleshoot my hard disc other than reformatting it? Please help me, I am desperate to recover all my files because they are too important/precious to lose it.
To isolate the problem, please try the steps below:
1. Make sure that the USB ports of your PC are working. 2. Try to connect the device into different USB ports. 3. Try to connect it into different Windows based computer.
Question: Did you reformat this device using your Mac? If yes, there could be a possibility that the device was reformatted using the Mac OSX (Journaled). This type of format would only recognized by Mac computers.
But if it's formatted using the DOS based system, it would work on both Mac and PC.
I have that problem similiar to yours. My simple tech stopped working for like two years so i decided to open up my simple tech and removed my HD away from the old enclosure so I can try building my own external hard drive for the first time. I bought another new 3.5 enclosure, IDE/ATA for the old HD. I put it in the new enclosure and it worked!
It's the only solution you can have. No need to retrieve data or re-format your HD. You can leave it the way you like...if you wanna reformat it...up to you.
First I had to reseat one of the drives which had worked loose and become unseated during shipping. Then I had to format the hard drive and finally I had a 1TB external hard drive I could use. The light is still red.