Question about Seagate FreeAgent Go 120 GB USB 2.0 Hard Drive

3 Answers

External hard drive not recognized

I had 2 computers that this hard drive worked on, started having problems with one and reformatted it back to factory specs (after attempts to reintaller missing drivers,update windows and sony VAIO etc.), after an update is when it could no longer be recognized (neither computer recognizes it), I'm afraid one of my restore attempts might have done something to it and I do not know how to troubleshoot it and Western Digital site is little to no help. My computer cannot open their help files. It's Western digital, looks series 1 from pic on WD site - but Model # does not match up exactly is on mine WD800B006. Any ideas?

Posted by on

3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I tried to farmat but windows was unable to solve the problems. all data lost

Posted on Oct 19, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Legend:

    An expert who has written 200 answers of more than 400 characters.

  • Expert
  • 268 Answers

Hi,

I think the hard drive is causing the issue as the two computer were unable to detect the drive.

In this i want you to disconnect the hard drive & clean the golden edges of the drive and the connctors and connect it back.

Go to BIOS menu & check whether it is detected in the BIOS or not.

If it is not detected, connect the hard drive to another computer which can boot to windows.

And run the diagnostics using the software from the WD site.

http://support.wdc.com/download/index.asp?swid=1

Error code information you can get from

http://support.wdc.com/techinfo/general/errorcodes.asp

Check with this.

Good Luck.

Live, Love, Laugh.

Posted on May 09, 2008

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 10 Answers

You need to install the drivers for this driver on the formatted PC,

go to seagate site n type drivers in the search box select you operating sytem an d download the drivers and then it will recognize it.

Posted on Jan 27, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Can a Seagate External Hard Drive be reformatted?


Yes you can.
Insert the external hard drive into the USB port click on My Computer then right click on the external hard drive and select Format.

Apr 01, 2013 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

1 Answer

My 1tb elements external drive is not recognised on windows 7


I'm guessing the HDD needs to be reformatted. To reformat... ALERT THIS WILL ERASE EVERYTHING ON YOUR HARD DRIVE. if there is import information that is not backed up, back it up on a computer that recognizes the drive.
Go to control panel in the start menu, then to system and security, then Administrative tools, then computer management, then storage, Disk management,

This will list all storage devices that are connected to the computer. Based on the names you should be able to tell which one is the western digital. Right click, format and follow the formatting wizard. Format the drive as NTFS. Allocate all available space to 1 NTFS partition unless you would like multiple partitions.

Oct 03, 2011 | Western Digital 1TB WD ELEMENTS USB...

1 Answer

My external hd Trascend 500 gb was recognized on start windows vista bussines on USB2. But after few minutes he became unstable not recognized after that again recognized and again


Probably not the right answer for your problem. Mine is an external 1 TB Simple Drive. Mine wouldn't respond at all. I unplugged the power cable from the back of the hard drive and replugged it in and instantly it worked. I had tried rebooting the computer, plugging/unplugging over and over into the computer and that didn't work.

Jun 18, 2010 | Transcend StoreJet 2.5 (TS120GSJ25T) 120...

1 Answer

While transfering a file from pc to hd computer froze. I then unpluged the drive and then pc come back to normal now the external will not get recognised


It sounds like you have a serious problem. If you cannot get the HDD to read at all and your computer will not recognize it, you have a bad "sector" of the drive.

As a metaphor:
Your drive has little "squares," each square stores information on it. Your computer will break the data down into these squares and store it in segments. When your computer freezes its because it is "confused" as to why it cannot store the data. When you remove the HDD, the computer then assumes it's to stop and resumes regular activity.

The solution:
A) Go to “My Computer” right click on the Hard Drives icon and go to “Properties,” then go to “Tools” and then to “Error Checking.” Also then “Defragment”

If that doesn’t work:
B) Try to reinstall the updated drivers on the manufactures web-site. After you have reinstalled the drivers reformat the Hard Drive. Reformat your hard drive by going into "My Computer" and right clicking the HDD and selecting "Format." Follow the prompt.

Good luck!
-Paul

May 21, 2010 | SimpleTech Signature Mini 250GB External...

2 Answers

External hard drive isn't recognized!


try pluging it into a different usb port try a different cable if they all do not work then the partision table has been damaged and the drive will have to be reformatted

Dec 06, 2009 | Western Digital (WD3200JS) 320 GB Hard...

1 Answer

Computer stopped recogn drive after install utility progrm


you will probaly have to buy some expensive software to get your data back. or just reformat.

Nov 26, 2009 | Cavalry Storage Cavalry CADB001U32 1TB...

1 Answer

Computer not accessing Buffalo HD


my Buffalo external hard disc can be detected by laptop, but my access is denied. When i click on the hard disc icon, it popped out a message box prompting me to reformat my hard disc. Is there any other way to retrieve my files before reformat or
is there any other way to recover my files after reformat?
Is there any other way to troubleshoot my hard disc other than reformatting it?
Please help me, I am desperate to recover all my files because they are too important/precious to lose it.

May 11, 2009 | Buffalo Technology (USA), INC. - 500GB...

1 Answer

Maxtor one-touch mini won't appear on PC


To isolate the problem, please try the steps below:

1. Make sure that the USB ports of your PC are working.
2. Try to connect the device into different USB ports.
3. Try to connect it into different Windows based computer.

Question: Did you reformat this device using your Mac? If yes, there could be a possibility that the device was reformatted using the Mac OSX (Journaled). This type of format would only recognized by Mac computers.

But if it's formatted using the DOS based system, it would work on both Mac and PC.

Apr 01, 2009 | Maxtor OneTouch 4 Mini 120GB External USB...

3 Answers

Simpletech hard drive not working


I have that problem similiar to yours. My simple tech stopped working for like two years so i decided to open up my simple tech and removed my HD away from the old enclosure so I can try building my own external hard drive for the first time. I bought another new 3.5 enclosure, IDE/ATA for the old HD. I put it in the new enclosure and it worked!

It's the only solution you can have. No need to retrieve data or re-format your HD. You can leave it the way you like...if you wanna reformat it...up to you.

Jan 27, 2009 | SimpleTech 250GB USB2.0 7200 RPM External...

1 Answer

Computer does not recognize new 1TB ext HD


First I had to reseat one of the drives which had worked loose and become unseated during shipping. Then I had to format the hard drive and finally I had a 1TB external hard drive I could use. The light is still red.

Jul 31, 2008 | Cavalry Storage Cavalry CADB001U32 1TB...

Not finding what you are looking for?
Seagate FreeAgent  Go 120 GB USB 2.0 Hard Drive Logo

555 people viewed this question

Ask a Question

Usually answered in minutes!

Top Seagate Hard Drives Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Michael Thomas
Michael Thomas

Level 3 Expert

3051 Answers

Are you a Seagate Hard Drive Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...