I had 2 computers that this hard drive worked on, started having problems with one and reformatted it back to factory specs (after attempts to reintaller missing drivers,update windows and sony VAIO etc.), after an update is when it could no longer be recognized (neither computer recognizes it), I'm afraid one of my restore attempts might have done something to it and I do not know how to troubleshoot it and Western Digital site is little to no help. My computer cannot open their help files. It's Western digital, looks series 1 from pic on WD site - but Model # does not match up exactly is on mine WD800B006. Any ideas?
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try it on another computer if that dosent work you should reformat your computer but first backup all your data by putting your another internal hardrive on your computer and move all your files you need to the empty hardrive and after that take the hardrive with all your stuff in it off the computer and then reformat the hardrive which the external hardrive does not work on and install a new operating system then put the other hardrive with all your stuff back on your computer and transfer your stuff into the hardrive with a operating system then try the external hardrive
OR you can burn all your stuff into a CD or a DVD OR you can put all your stuff into FlashDrives and then after you reformat the hardrive with an operating system put your stuff back into the computer and after that the external hardrive should work
I'm guessing the HDD needs to be reformatted. To reformat... ALERT THIS WILL ERASE EVERYTHING ON YOUR HARD DRIVE. if there is import information that is not backed up, back it up on a computer that recognizes the drive. Go to control panel in the start menu, then to system and security, then Administrative tools, then computer management, then storage, Disk management,
This will list all storage devices that are connected to the computer. Based on the names you should be able to tell which one is the western digital. Right click, format and follow the formatting wizard. Format the drive as NTFS. Allocate all available space to 1 NTFS partition unless you would like multiple partitions.
my Buffalo external hard disc can be detected by laptop, but my access is denied. When i click on the hard disc icon, it popped out a message box prompting me to reformat my hard disc. Is there any other way to retrieve my files before reformat or is there any other way to recover my files after reformat? Is there any other way to troubleshoot my hard disc other than reformatting it? Please help me, I am desperate to recover all my files because they are too important/precious to lose it.
To isolate the problem, please try the steps below:
1. Make sure that the USB ports of your PC are working. 2. Try to connect the device into different USB ports. 3. Try to connect it into different Windows based computer.
Question: Did you reformat this device using your Mac? If yes, there could be a possibility that the device was reformatted using the Mac OSX (Journaled). This type of format would only recognized by Mac computers.
But if it's formatted using the DOS based system, it would work on both Mac and PC.
I have that problem similiar to yours. My simple tech stopped working for like two years so i decided to open up my simple tech and removed my HD away from the old enclosure so I can try building my own external hard drive for the first time. I bought another new 3.5 enclosure, IDE/ATA for the old HD. I put it in the new enclosure and it worked!
It's the only solution you can have. No need to retrieve data or re-format your HD. You can leave it the way you like...if you wanna reformat it...up to you.
First I had to reseat one of the drives which had worked loose and become unseated during shipping. Then I had to format the hard drive and finally I had a 1TB external hard drive I could use. The light is still red.