Question about Seagate FreeAgent Go 120 GB USB 2.0 Hard Drive

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External hard drive not recognized

I had 2 computers that this hard drive worked on, started having problems with one and reformatted it back to factory specs (after attempts to reintaller missing drivers,update windows and sony VAIO etc.), after an update is when it could no longer be recognized (neither computer recognizes it), I'm afraid one of my restore attempts might have done something to it and I do not know how to troubleshoot it and Western Digital site is little to no help. My computer cannot open their help files. It's Western digital, looks series 1 from pic on WD site - but Model # does not match up exactly is on mine WD800B006. Any ideas?

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I tried to farmat but windows was unable to solve the problems. all data lost

Posted on Oct 19, 2008

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Hi,

I think the hard drive is causing the issue as the two computer were unable to detect the drive.

In this i want you to disconnect the hard drive & clean the golden edges of the drive and the connctors and connect it back.

Go to BIOS menu & check whether it is detected in the BIOS or not.

If it is not detected, connect the hard drive to another computer which can boot to windows.

And run the diagnostics using the software from the WD site.

http://support.wdc.com/download/index.asp?swid=1

Error code information you can get from

http://support.wdc.com/techinfo/general/errorcodes.asp

Check with this.

Good Luck.

Live, Love, Laugh.

Posted on May 09, 2008

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You need to install the drivers for this driver on the formatted PC,

go to seagate site n type drivers in the search box select you operating sytem an d download the drivers and then it will recognize it.

Posted on Jan 27, 2009

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