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I cannot send a file when i put in a DVD-R. It says " there was a problem ". I have a HP a1300a with CD/DVD writer. Windows XP. I can send files to a CD though. That works fine. But not files sent to a DVD.-R or DVD-RW, It just wont exept the file. What do i do ? James

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It could be a corrupted driver. You can download one from HP's suppoort site:
http://h10025.www1.hp.com/ewfrf/wc/siteHome?lc=en&dlc=en&cc=us
It could be that the dvd laser is weakening, or out of adjustment. Here is the procedure for adjusting it:
http://www.fixya.com/support/r4192169-fix_calibration_cd_dvd_drive_no_disc
I assume you've cleaned the lens, if not, make sure it's clean. A dvd burns faster than a cd, and it could be slightly dirty.
Good luck, hope this helps, and thanks for using FixYa.

Posted on Aug 31, 2010

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Posted on Jan 02, 2017

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