Question about Dell Dimension 4700C PC Desktop

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Dell 4700C randomly goes into "sleep mode" and doesn't wake up.

I have a Dell 4700C and lately it has been entering into sleep mode while it is being used. The screen will go to black and the green monitor buttom will turn amber and I can tell the background programs are also frozen. The computer will not wake when I move the mouse or press a key. It either occurs randomly or when I'm using multiple programs or starting Windows. I have searched for Adware and Spyware. I have even did a clean sweep of the hard drive and reinstalled Windows. A few months ago I upgraded the memory and replaced the power supply to fix a previous problem. I don't think the new problem has anything to do with the old one but I'm not sure if this is something that can be fixed easily or if there is just too much wear and tear and I need to purchase a new pc.

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Honestly, my first suggestion would have been to upgrade your memory. If you go into control panel and check your power settings (I'm assuming you're on windows XP) Do you have all of you options set to "Never"? You may also want to check your BIOS settings to see how your sleep/hibernate is set up. Aside from that, you'd have to run some hardware diagnostics to give a better idea of what to look for. Hope this helps!

Posted on May 09, 2008

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Posted on Jan 02, 2017

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