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CD Changer will not load disc. Cycles through all 6 discs then shows code 2. The unit is not damaged and disc holder loads as normal. tried a light pressure and a harder pressure when loading, result is the same. Code 2. It is trunk mounted. Kenwood KDC_C699

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  • rballman May 09, 2008

    bestdarngood replyed also. But I have another question. He said I have a display button on the radio (not so)unless he is referring to another named button.
    To answer your question. It tries to load all 6 discs in secquence, then stops and shows the cose 2.
    I did not reply to bestdarngood.

    thanks

  • rballman May 09, 2008

    If this info helps, the radio model# is KDC-2022

    thanks,

  • rballman May 09, 2008

    bestdarngood,

    Thanks for the info. The lens cleaner disc is a no go. I used it in the radio cd and it works perfectly, but not the changer.
    Step 2, For the life of me I cannot find the lens. The case is off as instructed and the front slide door is off. I don't know what a disk clamp is. Looked for 1/2 hour with no luck. Additional suggestions would be welcome. Used flashlight & magnifier.

    rballman

  • rballman May 10, 2008

    bestdarngood,

    Located the lens, cleaned as instructed and reassembled and installed the unit. Result is the same. At this point I assume it needs a new lens to be repaired. It becomes a throw-away unless you can convince me otherwise. thanks for hanging in there. The unit has worked well since new in 2003.

    rballman

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2 Answers

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  • 298 Answers

Is it loading other disc?

Posted on May 08, 2008

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  • Master
  • 3,037 Answers

Try the following

Step 1. You need a kenwood remote that has aphone style keypad(there are many of them they have numbers and letters like a phone pad)

Step2. Turn your radio on.... it will say ENTER CODE---- and look like this CODE----

Step3. Press and hold the DISP button and the volume up button at the same time for about 4 to 5 seconds, if you did this right you will be confirmed with a beep and the screen will change from CODE---- to CODE.

Step4. Your halfway there once you get to this far... now all you have to do is enter KCAR with the remote like your texting on a cellphone

Step5. To do this press the number 5 button, you will notice that a J will appear on the screen so just press it again and aK will appear to enter the K press the track forward button >>, then press the 2 for C and so on and so on til you spell KCAR...

The 6th and final step... press the track forward button once more to enter the code and there you have it

let me know if this does or doesn't work

Posted on May 08, 2008

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  • Benjamin Patri
    Benjamin Patri May 09, 2008

    Changer Error Codes
    • E-00: Poor Cable connection.
    • E-01: Magazine not properly set in changer.
    • E-02: No Disc in magazine.
    • E-03: CD does not have selected track number.
    • E-04: Disc is dirty, upside down or unreadable.
    • E-10: No data is recorded on the MD. The player plays the next disc automatically.
    • E-99: Changer malfunction, disc may be caught in machine or changer requires service.

    So with error code 2 meaning no disc in magazine, that would suggest since you do have a cd in there, that either the laser lens needs to be cleaned or that the laser itself is bad or has a bad connection. either way you will have to open it up to check it out, is there anything to suggest why this started happening?


    To clean the lens follow the below instructions

    Step 1

    Purchase or borrow a lens cleaner disc and try it first. You can find
    these things really cheap at any large department store. They usually
    get the job done well. However, you may need to clean the lens manually if the store-bought cleaner fails.







    Step2
    Remove the outer casing of the changer.
    Remove the screws that mount the top casing onto the bottom of the player and slide the top casing off. This will expose the deck,
    which houses the laser pickup lens.





    Step3
    Find the lens. The lens will be glass and under the disc clamp. The lens
    will probably have a blue tint to it. If you are having trouble finding
    the lens, you could shine a light on the components and watch for the
    reflection.





    Step4
    Use a cotton swab and some isopropyl alcohol to gently wipe the lens.
    Just a quick scrub will do. Dry the laser pickup lens with the other
    end of the swab.





    Step5
    Give the lens a few seconds to dry and replace the covering of the player. Test the efficiency of the player. If necessary, repeat the
    process.

    If cleaning it doesn't work then check for a loose or broken connection, let me know what you find, thanks

  • Benjamin Patri
    Benjamin Patri May 09, 2008

    Please don't forget to let me know your feedback about my solution.









    If your problem is fixed, please rate this solution as that is one of the biggest
    aspects of how this website works and in order to receive any credit in
    helping you, my solution needs to be rated.














    Otherwise, let me know if you have further questions and I would be more than happy to help.















    Thank you

  • Benjamin Patri
    Benjamin Patri May 10, 2008

    do you see the spot where the disc would sit if in the player? If so, then you will find the laser/lens below this area, under the bottom of where the disc would sit. Please take a picture if you still can't find it of the inside and I would be happy to direct you from the picture.

    thanks

  • Benjamin Patri
    Benjamin Patri May 10, 2008

    yeah, it it has worked well for that long, it sounds like it was a pretty good device, there isn't much else to do, so good luck on getting a new one

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