Question about Apple MacBook Pro PC Notebook
I have a new mac book pro. I was able until recently to attach emails with pictures and documents. Currently when I attempt to attach a document my computer will down load forever and never successfully attach the document.
Thanks in advance,
Possible other reasons besides viruses:
1) Odd characters in the attachment file name. Make sure the files you are attaching use only standard characters. Some people have had trouble sending attachments if the file names contain # or ! or }, or other punctuation marks, because some of these are forbidden characters, which either your Mac or the e-mail server don't allow. You can also have problems if the file name is extremely long. In general, try to stick to letters and numbers, and only a few characters. Underscores _ are always safe.
2) Make sure the file is not larger than your mail server allows. If it's a very large file - for many servers, "very large" means "over 10MB" - try sending to your recipient using something like Dropbox instead, or uploading to an FTP server you both have access to.
3) Macs will often exhibit strange behavior when file or folder permissions are corrupted or incorrect. This happens fairly often after Software Updates, or installing new software.
If you are having any problems with your Mac - things not working that did before, more frequent freezes or even crashes, etc.:
a) Open the Disk Utility (found inside your Utilities folder, which is inside your Applications folder).
b) Once Disk Utility opens, on the left select your hard drive, then on the right click the button labeled "Repair Disk Permissions"
c) It will take several minutes for the repair to complete, up to 10 minutes if you have never run this before
d) When you see the message that the permissions repair is complete, Quit Disk Utility, then Restart your computer.
4) If you are on a home network, or if you have a wireless router, your network hardware may need to be reset. In these instances, you can often get away with sending smaller amounts of data, such as a short e-mail - or even be able to download files. However, sending attachments means you are UPLOADING, not downloading, and upload speed on a home Internet connection is almost always slower to begin with anyway and could be timing out because of filesize or accumulated errors in the connection.
Try the following:
Shut down and power off your Macbook
Unplug or turn off (if there is a power switch) your Cable/ DSL modem AND your wireless router (they may be the same device, or 2 different ones)
Wait 30 seconds
Turn your cable or DSL modem back on FIRST....then wait at least 1 minute before turning your router back on (if you have a combination modem/router, you only have one device to turn back on - just wait at least 1 minute for it to re-establish a connection)
Start up your Macbook. Once it's restarted, open your browser and go to a website to make sure your Internet connection is working.
Create a NEW mail message, then attach your file(s) to it, and try sending again.
If you still can't send attachments after scanning for viruses and/or trying the fixes above, post another message with any additional details, error messages, etc. that might help with further troubleshooting.
Good luck :-)
Posted on Oct 29, 2013
I agree with DCSH,
You can check for both viruses and trojans by using ClamXav.
It is a free download that can be found here.
The download link is on the left hand side of the page. The current version is 1.1.1
Alternatively, you can use iAntiVirus. It is also a free download which can be found here.
It wouldn't hurt to install the other one after you have finished scanning with the first one.
Posted on Apr 14, 2009
Hi a Worm in mac book is preventing file attachments . A suitable antivirus could set this right.
Posted on May 10, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 08, 2016 | Apple Ipad I-pad
Aug 22, 2014 | Computers & Internet
Jun 20, 2013 | Write Brothers Movie Magic Screenwriter...
Mar 21, 2012 | Computers & Internet
Aug 09, 2011 | Computers & Internet
Mar 14, 2011 | Computers & Internet
Nov 14, 2010 | HP OfficeJet J4580 All-In-One Laser...
Oct 23, 2010 | HP Photosmart C7280 Printer
Nov 09, 2009 | Symantec WinFax Pro for PC
Nov 06, 2008 | HP Officejet 5610 All-In-One InkJet...
Jan 11, 2018 | Apple MacBook Pro PC Notebook
149 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: